Valuation Coordinator

Description

About Herron Todd White

Herron Todd White is a respected market leader with a positive and focused future. Our people are the key to maintaining our strong reputation for providing high quality property valuations and exceptional customer service for key clients across Australia. We have an unrivalled national presence with a network of 58 offices and over 850 employees. It’s our people that make us great and we’re proud of our culture that prioritises teamwork, flexibility, challenge and endless opportunities.

About the role

An opportunity is available for a skilled Administrator to join our Operations Team and will suit a person who enjoys working in a busy and supportive environment, who is passionate about customer service, has the ability to work within tight timelines and multi-task. The position is being offered as permanent full-time (5 days per week Monday to Friday appointment); offering a competitive salary commensurate with skills and experience.

Key Responsibilities (not limited to) include:

• Registration of new valuation instructions and quotation requests using Herron Todd White systems and direct to the appropriate team
• Providing high quality support including monitoring and administrating of the central inbox and action emails accordingly
• Data processing in line with customer milestones
• Providing high quality administrative support as directed such as quoting and invoicing management, completing various property searches, data entry and sourcing of documentation
• Organise appointments for the Valuation Team which involves creating efficient inspection schedules following HTW best practice and providing updates to clients in a timely manner through phone, email or Herron Todd White job management systems
• Work closely with the Valuation Team and liaise with internal and external stakeholders including property owners, tenants, solicitors, accountants and real estate agents.
• Managing travel arrangements for the team

To be successful in this role, you will ideally meet the following criteria:

• Strong customer service ethic
• A positive attitude, ability to multitask and a desire to work in a fast-paced environment
• Ability to adapt to new processes and procedures
• Mature minded, passionate about being organised, and efficient and self-motivated
• Skilled in MS Office (Word and Excel), Google Docs and complex calendar and email management
• Experience utilising systems for data entry purposes
• Exceptional written and verbal communication skills – tactful, precise and honest
• Strong work ethic and focus on providing solutions when faced with problems
• Team player, willing to help others to achieve results

What this opportunity will mean for you:

Our national presence and industry wide reputation makes Herron Todd White the employer of choice for many. We are able to provide the benefits offered by a large organisation, with the agility to deliver a unique employee experience that has the personal touch of a small, family business.

Flexibility

Recognising that we all have to manage the competing priorities between work and life commitments, HTW offers true flexibility in terms of how and when work gets done.

Leadership Development

HTW is committed to creating a high performance learning culture where development is supported and encouraged. Our Leadership Development Framework (LDF) has been designed to inspire our people to be the very best version of themselves by embracing a philosophy of continuous learning and growth.

Reward & Recognition

At HTW we enjoy celebrating the successes and special milestones achieved by our people. The annual HTW Shine Awards provide an opportunity to recognise the outstanding achievements of the individuals and teams across our National network who have made significant contributions to our continued success.

Health & Wellbeing

As a member of the HTW team, you will also have access to a range of total wellbeing benefits including Employment Hero discounts and LifeWorks EAP support services.

At HTW we’re committed to building an inclusive culture in which every individual feels respected and valued. A culture that embraces diversity, where employees feel appreciated for their unique characteristics and are comfortable sharing ideas and other aspects of their true and authentic selves. We encourage applicants of diverse backgrounds and identities, and all ages and abilities to apply.

If you would like to make a valued contribution to a successful and growing team, apply now.

If you are interested in exploring other opportunities across Herron Todd White's national network, we would love to hear from you. Visit our website at https://www.htw.com.au/current-vacancies/ to view our current list of vacancies.

As part of the recruitment process you will be required to complete pre-employment background checks, including a company paid Federal Police check.

Due to the large volume of applications we receive, only short-listed applicants will be contacted.