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Form of work Recently re-branded venue! This is a fantastic opportunity for an experienced and friendly Venue Manager to lead front of house operations and foster Repulic Economica to reach its full potential.
Republic Economica
@republic.economica
Republic Economica takes guests back to a place of nostalgic prices, where the economy was flourishing from the absence of quantitative easing (The 90’s). Providing soothing relief to wallets, with tasty pizza, pasta, cocktails & more for only $9. Five-star quality for a two-star price point, we aim to please for breakfast, lunch, dinner & late-night swill & sways! This is a fantastic opportunity for an experienced and friendly Venue Manager to lead front of house operations and foster Repulic Economica to reach its full potential.
Responsibilities and Duties:
Promote and maintain a consistent and high-quality standard of customer service
Meet budgets set by directors
Proactivley lead, train and motivate front-of-house team
Recruit and onboard staff
Respond efficiently and accurately to customer complaints
Effective staff rostering
Control operational costs and identify measures to cut waste
Ensure compliance with sanitation and RSA and safety regulations
Stock control
Manage restaurants image and suggest ways to improve it
Build rapport with guests, suppliers, venue team and other departments
The Successful Candidate:
You must demonstrate proven experience in hospitality and enjoyment in engaging with customers, enhancing experience and expectations. The successful candidate will have:
An entrepreneurial mindset with strong interpersonal and problem-solving skills
Ability to remain calm under pressure, and maintain smooth operations during busy hours
A leadership style that is supportive, positive, authentic, engaging, and strategic
Ability to train staff and deliver feedback effectively, drive teamwork
Strong work ethic, excellent communication, organisational, delegation and conflict resolution skills
Working knowledge of various computer software programs (MS Office, Deputy, Opentable, Mr Yum)
Benefits:
Discounts across group venues
Supportive management and departments (Bookings, Marketing, Events, HR, Area Manager)
Oppurtunity for growth within the group
In-house training
