Venue Manager

Henrietta is Hiring a Venue Manager 

About Us: Nestled in the bustling area of Windsor our restaurant is renowned for its contemporary twist on traditional Middle Eastern fare. We pride ourselves on creating an immersive dining experience that celebrates the rich culinary heritage of the region while embracing contemporary culinary techniques and flavours.

This is a full-time position with an immediate start date. If you have a passion for hospitality, and find joy in taking care of others, we would like to hear from you. We, at the heart of it all, love bringing people together through our passion of great food done well. We want our staff to represent that and to really enjoy and love what they do. 

Position Overview: As the Venue Manager you'll be expected to run the show all while maintaining exceptional service standards. It's about knowing what the customer wants and needs, before they even know. It’s training, leading and mentoring your team to ensure the guest expectation is always exceeded. You will be responsible for driving the business forward, while directly reporting to the Operations Manager. The role is designed for a established hospitality leader, who will lead example and be hands on with our team in all aspects of management and restaurant operations.

Responsibilities:

Operations Management:

• Oversee day-to-day restaurant operations.
• Ensure efficient workflow and exceptional customer service.
• Monitor and manage inventory levels.

Team Leadership:

• Recruit, train, and lead a high-performing team.
• Foster a positive and collaborative work environment.
• Conduct performance evaluations and provide constructive feedback.

Customer Experience:

• Uphold our commitment to outstanding customer service.
• Address customer inquiries and concerns promptly.
• Implement strategies to enhance the overall dining experience.

Financial Management:

• Monitor financial performance and adhere to budgetary guidelines.
• Implement cost-control measures without compromising quality.
• Prepare and analyze financial reports.

Requirements:

• Proven experience as a Venue Manager in a fast-paced al-la carte restaurant environment.
• Knowledge of industry trends and a passion for food industry
• Excellent communication and problem-solving skills.
• Creative flair and passion for pushing service expectations.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and empower a diverse team.
• Exceptional organizational and time management abilities, with meticulous attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Competitive salary package commensurate with experience and performance.
• Opportunities for career growth and advancement.
• Work in a dynamic, supportive, and inclusive environment with a passionate team.
• Staff discounts, meal allowances, and other perks.

If you're a visionary leader and a positive person who likes working around like-minded people then this is the place for you.