Venue Manager

About Us:

X-Golf is Australia's largest indoor golf entertainment venue and growing rapidly nation-wide, we are looking for a new Venue Manager for our venue in Toowoomba Queensland!  

With 6 state-of-the-art golf simulators, a full bar and kitchen, topped off with a high-end audio-visual setup for music and sports, X-Golf Toowoomba is positioned to be one of the go-to destinations for year-round indoor entertainment. 

The Role:

To assist us with the operation and management of this venue, we are actively recruiting a new Venue Manager to build, develop and lead the team to success into the future.

The role will be reporting to and receiving support from the Venue Owner, and will be responsible for the following, but not limited to: 

• Become the community face of X-Golf Toowoomba and ensuring a high standard of customer experience and driving venue success
• Engaging with the Toowoomba community and stakeholders including businesses, sporting, school, and disability groups
• Creating a positive work environment and culture through effective leadership of the team
• Working to achieve performance metrics and revenue drivers set by the Venue Owner
• Recruiting, supporting, training, and developing staff to ensure operational excellence in venue
• Ensuring that rosters are efficiently written and maintained
• Managing stock levels, ordering, and stocktaking on a regular basis
• Managing customer bookings and events
• Maintaining the Point of Sale (POS) system and ensuring accuracy of data entry
• Ensuring compliance with regulatory requirements such as OLGR, food safety, and OH&S

To be successful in your application, you will be able to demonstrate all, if not a combination of the following:

• A minimum of two (2) years of hospitality venue management / leadership experience
• Flexibility across seven operating days
• Current RSA and approved manager's certification (or willingness to obtain)
• Food safety supervisor certification (or the willingness to obtain)
• The ability to work independently and as part of a team
• Excellent interpersonal skills across all stakeholders
• Basic computer, technology, and word processing skills
• Current driver's license and own car

Additionally, any of the following would be looked upon favourably, but are not essential:

• A basic knowledge or interest in golf
• Experience with POS and inventory systems
• Experience with rostering software
• Local community connections
• Experience with bookkeeping, especially Xero

In return X-Golf can provide you with competitive remuneration, flexibility, and balance. 

Our values are centred around teamwork, maintaining a supportive environment, as well as recognition for hard work, so the successful candidate will be remunerated fairly, and supported through their journey.

How to apply:

If you believe you meet and align with the above requirements and are passionate about delivering exceptional customer experiences, we encourage you to apply.

Prior to your application we also encourage you to look at everything we are doing via our websites.

Please submit your resume and cover letter for consideration via the link provided, or feel free to contact us directly via **************@xgolf.com.au 

Employer questions:

Your application will include the following questions:

• How many years of people management experience do you have?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Venue Manager?
• How much notice are you required to give your current employer?
• What's your expected annual base salary?