Venue Manager (Uq 308 Queen Street)

• UQ 308 Queen Street run by the team at Customs House
• Be part of an organisation with a meaningful purpose and impact
• Join a University ranked in the world's top 50
• 17% superannuation contributions and 17.5% annual leave loading
• Based at the heart of Brisbane City, 308 Queen Street

As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• On campus childcare options
• Salary packaging options

An excellent opportunity exists for an experienced, enthusiastic and career-focused Hospitality Manager to join the professional Customs House team as a Venue Manager for The University of Queensland's UQ Brisbane City at 308 Queen Street and The Towers on 88 Creek Street.

The Venue Manager is responsible for the efficient management of both venues, including event and catering bookings and the supervision and development of the concierge team to ensure excellent service to guests in the new venue.

Staff are required to fulfil 38 hours per week, work hours will be predominantly Monday to Friday with some weekends.

Duties and responsibilities include, but are not limited to:

• Managing the concierge team and training of service staff.
• Responsibility for the efficient operation of event bookings
• Supervision the team and hands on execution of events.
• Responsibility for staff and patron care, site inspections, general information for visitors.
• To ensure responsible service of alcohol.
• Maintenance of equipment and furniture such as basic audio visual set up and operation.
• POS and EMS updates, programming and reports.
• Liaison with Event Co-ordinators and Kitchen regarding functions.
• Organisation of liquor store, cold room and fridges, stocktake and ordering of supplies.
• Finalisation of accounts for functions including production of banquet and beverage consumption reports.
• Assisting the Operations Manager in the day to day activities of onsite catering.

This is a full-time, fixed-term position up to 3 years. At Catering Level 5, the full-time equivalent base salary will be in the range $75,878 - $84,342 plus super of up to 17%. The total package including superannuation will be in the range $88,778 - $98,681.

• Completion of a relevant degree/diploma and at least 3 years' subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training.
• Current Queensland Liquor Approved Manager Qualification (RSA & RMLV).
• Current First Aid Certificate.
• Demonstrated expertise in Food & Beverage operations.
• Detailed knowledge of beverage purchasing and control.
• Basic knowledge of audio visual equipment and its operation.
• Well developed supervisory and leadership skills.
• Understanding of industrial relations.
• Understanding of liquor licensing, workplace, health and safety issues.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

For more information about this opportunity, please contact Mr David Parrett (Operation Manager) at *********@uq.edu.au

For application queries, please contact ******@uq.edu.au stating the job reference number in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

Please note that you will be asked to add all documents into the one upload box labelled 'resume', which is step one of the application form.

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to ***********@uq.edu.au

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close 20 February 2024 at 11.00pm AEST (R-35439)