Veterinary Receptionist

Southern Highlands Veterinary Centre

Would you enjoy working in one of the most scenic areas of NSW that also happens to be within 1.5 hours of Sydney, the South Coast AND Canberra?

Would you enjoy working in a purpose built veterinary clinic

Southern Highlands Veterinary Centre, in Moss Vale NSW, is looking for a Veterinary Receptionist to join their team. Our workload is currently 40% large animal and 60% small animal.

Job Description 

The receptionist is the client's first point of contact and you play a crucial role in creating a positive, welcoming and comforting environment. 

This position requires excellent communication skills, strong organisational abilities and a genuine passion for assisting animals and their owners especially during challenging times. The complexity of organising appointments for both large and small animal consults, while balancing numerous client enquiries can lead to this role being highly dynamic and demanding at times.

The role is full time, with one in 4, rostered 4 hour Saturday shifts.

What we are looking for;

• Thrives in providing exceptional customer/patient service.
• Self-motivated, enthusiastic, positive, and dynamic.
• Smart and professional appearance.
• Open to continuous learning and willingness to take on new responsibilities.
• Excellent interpersonal skills.
• Ability to work effectively independently and as a part of a team.
• Strong planning and organisational skills, both proactive and reactive.
• Able to manage numerous competing priorities and maintain a flexible approach.
• Punctual and reliable
• Ability to demonstrate a proactive common-sense approach to solving problems.
• An understanding of confidential and sensitive information
• Excellent verbal and written communication skills.
• Ability to manage a fast-paced, constantly changing business environment, responding efficiently to high-pressure situations.
• Competent in Microsoft Office applications (Word, Excel, Outlook, emails).

Skills Required

• Excellent attention to detail.
• An understanding and empathy for the important role animals play in people’s lives
• High levels of positive energy, motivation, and passion.
• Ability to build relationships.
• Exceptional written and verbal communication.
• Flexible.
• Effective time management and organisational skills with the ability to prioritise workload.
• Ability to work under pressure, stay calm, keep positive and have fun 😊.

Contact

Judi Wilson

Practice Manager

****@southernhighlandsvets.com.au