Address
Form of work
SalaryVeterinary Receptionist- full time
Do you have a passion for excellent customer service and understand the importance of pets as part of the family? We are seeking a Veterinary Receptionist to join our team.
We are searching for long term, dedicated team member who is motivated to do their best work and willing to support & blend into our beloved team environment!
About us
Located in South West Sydney, Newbridge Animal Centre is a purpose, built small animal practice built 10 years ago and currently a two Vet practice. We are a small close knit team. We strive to have supportive relationships with staff by providing personal and professional development . we are a team dedicated to excellent customer service and advocating for the animals.
Full time . Shifts are 8.5 hours on weekdays including 30 min lunch break between 11am and 7.30pm . Shift times may vary to make 38hr week and staff availability.
Qualifications & experience Desired but not essential
- Certificate II or above
- Reception experience > 12 months
- Customer service experience > 12 months
- Working in a high paced team environment
Tasks & responsibilities
- An understanding of the important role pets play in their families is vital to this position.
- Working as part of our team to deliver outstanding customer service.
- Facilitating excellent communication between our veterinary team and clients.
- Awareness and management of workflow.
- Welcoming pets and their families, managing bookings, processing payments, answering phones and emails.
- Assisting with general administrative tasks such as admissions, discharges and daily banking.
- Keeping reception clean and tidy.
