Address
Form of workADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.
Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance.
Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.
About the Role
As a VHC Phone Intake Assessor, you will be responsible for the assessment and coordination of services over the telephone from our Tuggerah office to clients who wish to continue living at home and need a small amount of practical help to do so.
Your solution-focused style and approach, excellent interpersonal skills, empathy and high emotional intelligence coupled with your strong work ethic, integrity and customer service focus will be highly regarded.
About You
Skills in comprehensive assessment and care planning.
Minimum two years’ experience in the aged or community care sector
Demonstrated organisational skills and experience working in a demanding customer service environment
Demonstrated experience and competence in comprehensive assessment, care planning and service coordination using a person-centred approach.
Proficient with MS Suite of products.
Australian Nationally Co-ordinated Criminal History that is less than one year old
Why work with ADSSI?
- Voice Project awarded ADSSI Limited a "Best Workplace Award" in 2021, with staff engagement measured as exceptional at 92%.
- Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually – saving you thousands $$$.
- Continuous learning and development opportunities to build a personalised career pathway.
- A uniform, laptop and mobile phone are provided.
- Employees are also provided access to hybrid/flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day each year.
Please include your resumesetting out your qualifications and employment history and a covering letter that addresses the criteria listed above. Please limit your responses to half a page per criteria
The criminal offences that preclude a person from working in aged care are:
- a conviction for murder or sexual assault; or
- a conviction of, and sentence to imprisonment for, any other form of assault.
How to apply
Apply through SEEK by clicking on the "Apply" button.
For further information, please contact Tez Wrathall, Adssi In-Home Support, at 0477 099 ***
We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.
We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.
