WHAT'S IN IT FOR YOU?
Join an organization with a passion for purpose, who are delivering primary healthcare to the homeless communities across Australia.
This role presents the opportunity to be part of a small but mighty head office team and broader volunteer cohort that are doing incredible things on a daily basis.
Street Side Medics is in a high growth phase, with the overall goal of being able to provide care to the homeless community right across Australia. What that means for you is, you will have the opportunity to get involved in some exciting projects, alongside your day to day duties as the organisation continues to scale.
ABOUT US
We are a not-for-profit, GP led mobile medical service for those who are vulnerable or experiencing homelessness.
We collaborate with pre-existing homelessness charities, shelters, and services to provide primary healthcare specifically for this cohort.
Currently operating from several sites across Sydney on a regular weekly basis (with plans to grow interstate in the near future), each clinic is staffed by skilled volunteers who work from a well-equipped mobile medical van, providing a primary health care service to the standard of a normal General Practice.
Our Vision is to deliver better health and wellbeing outcomes for people who are vulnerable or experiencing homelessness.
Street Side Medics is a Registered Charity and is largely volunteer run.
ABOUT YOU
Ideally, you will come from a Clinical background, be that Practice Manager, Nurse Unit Manager, or similar.
You are someone that takes initiative, and can identify areas for operational improvement. You understand the pivotal role you will play in the expansion of Street Side Medics and understand the importance of setting the stage for sustainable growth and laying the groundwork for success.
Serving as the bridge between our organisations home base and our new expansion, you blend approachability with professionalism, ensuring effective communication channels are maintained and fostering strong connections with state-based stakeholders.
You are organised with a keen eye for opportunity and your resourcefulness will be fundamental in establishing our clinics in Victoria. You understand that Street Side Medics is in a growth phase and is in the early years of the organisation and are motivated by being a critical part of embedding and/or establishing policies, procedures, and the culture of the organisation.
POSITION SUMMARY
Street Side Medics is expanding its services and looking for an experienced and passionate professional that will oversee the delivery of a safe, reliable and collaborative service in Victoria. The state-based Manager will play a crucial role in supporting our Operations Manager to direct and coordinate our local Victorian services.
KEY RESPONSIBILITIES
- Oversee the running of State based clinics to ensure the ongoing delivery of quality and reliable services.
- Maintaining the safety of service delivery and SSM culture throughout the clinics in your State, inclusive of risk management and incident reporting.
- Identify areas for expansion within the Melbourne metropolitan area and further afield in Victoria.
- Work with the Operations Manager to establish new clinics and manage the roll out of new locations.
- Develop strong relationships with key stakeholders to establish Street Side Medics as a presence in the services landscape of your State.
- Relationship management with local service providers, partner organisations, local councils, and other relevant key stakeholders.
- Support the Operations Manager to identify areas for operational improvements and gaps in service delivery to better support patients and volunteers.
- Capture and collate data on clinic attendance and volunteer engagement.
- Oversee the state-based Van(s), including van storage space, stock levels, cleaning, and maintenance.
- Assist in the recruitment and onboarding of volunteers and staff.
- Maintain strict confidentiality and discretion in handling sensitive matters.
EXPERIENCE, KNOWLEDGE AND SKILLS
- Demonstrate previous experience in leading a team and managing safe and quality service delivery.
- Bachelor’s degree/Diploma in business administration, community services or related field are preferred but not essential.
- Superb interpersonal skills whilst contributing to and taking ownership for a positive working environment.
- Demonstrated ability to communicate effectively across client, community and professional groups inclusive of skills to negotiate and manage conflicts which may arise.
- Detail-oriented approach with ability to work under pressure to meet deadlines.
- Ability to operate independently and with initiative.
- VIC Driver's License Class C
- Excellent written and verbal communication and interpersonal skills
- Demonstrated organisational and time management abilities
- Intermediate to Advance Level in the Microsoft suite of products (Outlook, Word and Excel) and other organisational software
OTHER BENEFITS
- Flexible work arrangements to support work-life balance
- Not-for-profit salary packaging (if eligible), increasing your take-home pay.
- Rewarding work – every day you know you’re making a real difference.
- Working with a small team, in a fun, family-like environment
At Street Side Medics, we value diversity. We are committed to fostering an inclusive workplace for all people. We welcome applications from Aboriginal and Torres Straight Islanders, people of all ages, identity and abilities.
Sound exciting? Click Apply Now to submit your application.
For further info, email to ***************@streetsidemedics.com.au