AddressAbout Us
At Springwood Living Group we believe that retirement living should be the most enjoyable years of your life. We are deeply focused on ensuring that our communities provide our residents with the opportunity to actively be involved in as many or as few things as they desire. Our villages are positioned at the premium end of their chosen locations and offer club-style facilities and spacious accommodation.
About the Role
We are currently seeking a Manager for our Sydney retirement village The Woniora, a 52-apartment boutique village located in the beautiful suburb of Wahroonga. In a hands-on position reporting directly to the General Manager, this role offers diversity and flexibility to make a difference across many areas including:
• Resident experience - enhance the health, happiness and well-being of residents.
• Asset management - ensure all services and lifestyle facilities are fully functioning and performing.
• People management - lead a small team of dedicated employees creating a positive, safe and people-focused culture.
• Financial - support the annual budgeting process and optimise capital works and maintenance programs.
• Compliance-maintain an acute risk management focus covering WHS, regulatory compliance and admin controls.
• Sales – ensure maximum occupancy and provide sales support to our sales manager to maintain efficient workflows.
About You
You may have a background in community services, client management, hospitality, sales, health care or aged care. You have leadership skills and experience managing people but can work autonomously and with a small team. A can-do problem-solving attitude and outstanding relationship management skills are just as important as relevant experience in this role.
Skills and Experience
The successful candidate will possess:
• Proven management / leadership experience ideally gained within the hospitality, healthcare or seniors living sector.
• Strong people management skills and commercial aptitude.
• Willingness to be hands on with day-to-day activities and manage competing priorities.
• Demonstrate a passion for the retirement living industry and a customer service approach that sees you always operate with a high level of integrity.
• Excellent communication and interpersonal skills that will allow you to interact with your team and residents effectively.
• Demonstrated high level verbal and written communication skills.
• IT skills with common software suites (Word, Excel, PowerPoint, CRM, Canva etc)
• Experience in delivery of quality customer service.
• Understanding of, and experience working under the Retirement Villages Act and/or Residential Tenancies Act is not essential but will be advantageous.
• A high level of commitment and professionalism.
What's on offer
• A dynamic workplace where you get to shape the outcomes of the village and its residents.
• A highly autonomous role leading a small well knit team.
• Boutique village values where you’re an integral part of the business and not a corporate number.
• The opportunity to join a nimble organisation where decisions are made quickly without bureaucracy.
• Head office support to ensure your success in the role.
How to Apply
Does this sound like the role for you? Please click the Apply Button and include a cover letter and most recent C.V.
