Ward Clerk - Central Allocations Unit

Ward Clerk
Central Allocations Unit – Casual Bank
HS1A $27.75 per hour

About Grampians Health
Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.

About the role
We are seeking applications for Ward Clerks to join our casual bank to work across our Acute, Sub-Acute and Aged Care Directorates at Grampians Health Ballarat.

Ward Clerk’s provide frontline reception, clerical and administrative support to the clinical unit, program or service.   The role performs a wide range of administrative support tasks to assist and ensure the efficient and effective functioning of the clinical unit / program. 

Ward Clerk hours are 7.30am-3.30pm or 2.00pm–8.00pm and may include weekend work.  Applicants must have availability to work across both shifts. 

Casual Bank is managed by the Central Allocations Unit which provides staffing coverage 24 hours a day, 7 days a week. Grampians Health uses an electronic rostering system which matches staff for shifts based on their availability. Shifts will be offered on the day of the vacancy or in advance by text or phone call.

Casual Bank allows you have an opportunity to work across a variety of locations at the Ballarat campus around your nominated availability.  To maintain your position on Casual Bank, a commitment of 2 shifts per fortnight is required.

Casual bank shifts can be offered within short time frames, therefore to be considered for this role you must be living in the Ballarat region.

You will be required to provide 2 referees that are direct managers / supervisors (including your manager from your current employer).

Key Responsibilities

• Provide professional reception duties to staff, patients and visitors
• Demonstrated ability to function within a team
• Provide a high standard of administrative support
• Accurate data entry into required software systems
• Admission and discharge process of patients and residents
• Willingness to learn and the ability to prioritise tasks
• Participate in annual performance reviews
• Commitment to ongoing mandatory education
• Maintaining accurate availability in our electronic rostering system and accepting shifts based on availability
• Flexibility to work across a variety of locations and shift times

Skills and experience

• Demonstrated high level communication to be able to interact with a wide variety of individuals
• High level computer skills are essential for this role with particular emphasis on accurate data entry
• Demonstrated person-centred care and respectful approach to patients, visitors and staff
• Prior experience in a health setting would be advantageous but is not essential
• Current Working With Children Check, or willingness to obtain
• Current NDIS Worker Screening Check, or willingness to obtain

Grampians Health Culture & Benefit
At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites. 

• Paid orientation
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Discounted on-site parking
• Staff rewards and recognition programs

How to apply
Click APPLY or contact the CAU Recruitment Team on 5320 6577 for a confidential discussion.

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.