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SalaryWorking as a key member of the Warranty team you'll be responsible for providing admin support and will partner with customers to resolve Warranty or Maintenance concerns.
Responsibilities include:
- Responding to customer phone calls and emails
- Manage and document customer queries
- Facilitate suitable outcomes with contractors and suppliers
- Regularly liaising with customers
- Arranging service inspections for Warranty Assist Managers
- Managing diaries and provide support to Warranty Site Managers
You will be a customer-centric professional who is passionate about furthering your career in the building industry. Ideally you will have transferable skills gained in a similar role.
You will also have:
- The ability to deliver an awesome customer experience
- Proactively build collaborative relationships
- Excellent written and verbal communication skills
- Relentless when faced with challenges
- A positive attitude and an ability to meet conflicting deadlines
- An eye for detail when producing documentation
ABN Group is Australia's leading construction, property, and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria, you may better know us as Boutique Homes and Homebuyers Centre.
Why work with us?
- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream - you own it!
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate
You must have the right to live and work in Australia to apply for this job.
