Wellbeing Assessment Advisor

• Salary Package: From $104,726 - $113,545 (HEW Level 7), plus 17% superannuation and annual leave loading
• Appointment Type: Part-time, Continuing
• Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde

The Role

Wellbeing Assessment Advisor will provide escalated specialst counselling and assessment support for students with complex wellbeing needs and lead appropriate action or referral to ensure the student is not at risk of harm.
Reporting to the Manager - Wellbeing Assessment, key responsibilities of this role include:

• Provide psycho-social assessments, care planning and coaching for students presenting to Student Wellbeing with the aim of connecting students to appropriate support effectively and efficiently.
  
• Assist with critical incident management, by providing support and care planning for students impacted by critical incidents.
  
• Identify, assess, evaluate and report on potential risks in line with professional and University policies including reporting intentions of harm to self/others; and/or those reporting first symptoms of psychosis; and/or matters reported in relation to sexual assault, sexual harassment, or other inappropriate and unwanted behaviours
  
• Coordinate referrals of at-risk students escalated to external health providers (e.g. Emergency Services, General Practitioners).
  
• Participate in a rotating 'on-call' roster as the 'emergency responder' for the University in response to after-hours referrals for student support and critical events.
  
• Partner with senior clinical staff to facilitate, implement and evaluate an evidence-based service delivery model including support the development of appropriate resources and relationships across the University.
  
• Act as the relationship manager and primary point of contact with third party agencies (e.g. 1800 CARE MQ 24/7 telephone service provider) and support regular evaluation of the service delivery partnership.
  
• Provide supervision and training to administrative staff when responding to students with urgent and complex clinical needs.
  
• Maintain and record all student contacts conducted on relevant clinical systems. Analyse and report on this data.

About Us
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.
The Deputy Vice-Chancellor Academic (DVC-A) is the chief academic officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students.
Within the DVC(A), the Dean of Students has overall responsibility for student support services and student experience including Student Engagement, Equity, Diversity and Belonging, Complaints and Misconduct and Student Wellbeing Services.
To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet to the selection criteria below:
Selection Criteria

• Degree or equivalent experience in Health Services or related discipline.
  
• Knowledge of the Australian higher education system.
  
• Demonstrated experience developing and delivering support on sensitive topics such as sexual relationships, respectful relationships, for a broad and culturally diverse audience, including people with disabilities, LGBTIQA+ identifying people, students and staff.
  
• Expertise and experience executing student wellbeing projects and programs.
  
• Experience providing excellence in wellbeing client/customer services to students
  
• Experience contributing to continuous service improvement and transformation initiatives.
  
• Knowledge and understanding of student wellbeing, student safety, equity and inclusion issues in the higher education sector
  
• Experience managing, analysing and reporting on data and complex business processes.
  
• Strong customer service focus and ability to build and manage partnerships with key internal and external stakeholders.

Specific Inquiries: Lyndy Marsh, Manager - Wellbeing Assessment, lyndy.marsh@mq.edu.au
General Inquiries: Bill Egarchos, HR Officer at bill.egarchos@mq.edu.au
Applications Close: Sunday, 31st March 2024, 11:59pm
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.