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SalaryThe Workforce Coordinator is responsible for availability management and allocation of operational staff to optimise staffing levels, minimise labour costs, and ensure operational efficiency through collaboration with various departments and leaders to understand their workforce needs. Additionally, you will be instrumental in educating other areas within the business on best practices for effective workforce planning.
Key Accountabilities
- Administer staff/roster movements and the allocation of labour, whilst adhering to all with employment terms (EA's), OH&S and Environmental legislation and company policies.
- In consultation with the operations management team, review incidents of poor employee performance or policy breeches and implement the appropriate actions, with consideration of individual employment terms and conditions such as dispute resolution procedures and other industrial instruments.
- Act as primary contact for staff queries relating to published rosters.
- Updating systems to reflect accurate staff allocation and shifts.
- Provide regular and consistent feedback on all allocation processes highlighting any opportunities to the National Workforce Planning Team.
- Maintain an understanding of EA's and Industrial Relations requirements and ensure that they are applied correctly (including payroll compliance).
- Reporting on requirements for development of systems and process improvements.
- Ensuring systems' data entry and integrity and providing input into creating effective rosters.
- Delivery of a high level of customer service to internal/external customers.
To be successful in the role you will ideally have a background the transport, maritime or stevedoring industries with strong leadership qualities and rostering experience. The preferred candidate will possess a skill set that includes:
- Previous experience in workforce planning or rostering environments.
- Outstanding planning and organisational aptitude, prioritising tasks to meet objectives, KPIs, and timelines.
- Proficiency in data-driven decision-making with robust analytical skills.
- Strong problem-solving skills for addressing workforce challenges and proposing creative solutions.
- Strong interpersonal and negotiation skills with an ability to communicate with a variety of stakeholders.
- Ability to interpret and apply relevant industrial agreements, particularly around the varied working conditions.
- Self-motivated, with a can-do attitude and the ability to adapt to the changing needs and priorities of a fast-paced business.
- Strong level of computer literacy skills.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 18 locations.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
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