Address
Form of workAbout the role:
As Service Administrator you will complete all administrative tasks in relation to the maintenance and damage of our fleet, for all Brands across NSW, in a timely and efficient manner. This role will directly report to the Workshop Manager.
The ideal candidate will possess excellent organizational skills, attention to detail, having a full drivers' license and has previous experience in an administrative role (desirable experience in the car rental industry).
Key accountabilities:
General
- Answering phone enquiries and providing breakdown assistance when necessary.
- Processing accident reports and quotes in applicable internal systems
- Raise, maintain and receipt Purchase Orders
- Ordering parts where applicable
- Processing invoices for payment in applicable internal systems
- Liaising with vehicle repairers on quotes and invoices where applicable
- Liaising with internal and external customers in relation to accident damage
- Dealing professionally with internal and external customers in the course of carrying out duties.
- Having an in depth knowledge of ABG Systems and an understanding of the current policies and procedures.
- Attend company/manufacturer training as necessary
- Support local Remarketing Manager with administrative tasks where required
- Adhering to Company Quality Assurance and Uniform Guidelines
- Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision
- Driving vehicles as required.
Work Health and Safety
- Take reasonable care for their own health and safety
- Take responsibility for their own safety and the safety of others, including work colleagues and customers by always performing their activities in a safe and appropriate manner
- Comply and follow any reasonable health, safety and environmental direction, including following health, safety and environmental policies and procedures
- Identify and support measures to eliminate or minimise unsafe acts or conditions.
What’s in it for you?
- Competitive Base Salary + Performance Bonus
- Free onsite parking
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
- Employee discounts on car rentals across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
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MascotNew South WalesAustralia
