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Complaint Officer jobs in Victoria

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APS 5 COMPLAINTS OFFICER

Managing complaints and participant incidents, including assessing, recording, resolving and referring to as required.. Managing escalated complaints and ensuring strict deadlines are met.. Producing quality written correspondence...

CompanyHays Recruitment
AddressBroadmeadows, VIC
CategoryLegal
Date Posted a week ago See detail

APS 5 Complaints Officer

Hays Recruitment

Broadmeadows, VIC

Managing complaints and participant incidents, including assessing, recording, resolving and referring to as required.. Managing escalated complaints and ensuring strict deadlines are met.. Producing quality written correspondence...

a week ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

a week ago seen See more...

APS5 & 6 Complaints Officer – Ministerial and Parliamentary

Dfp Recruitment

Geelong, VIC

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

a week ago seen See more...

APS5 Complaints Officer, Geelong

Hays Recruitment

Geelong, VIC

Geelong Based Federal Government Opportunity, 12 Month Temp Position Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, I...

a week ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 weeks ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

2 weeks ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 weeks ago seen See more...

Complaints Officer

Randstad

Melbourne, VIC

$60.00 per hour

Resolving complaints at first point of contact. Assessing, recording and investigating enquiries. Contacting stakeholders to gather more information to support an argument. Escalating complaints to the relevant SME. Ensuring thoro...

3 weeks ago seen See more...

APS6 Complaints Officers

Randstad

Geelong, VIC

$60.26 per hour

Developing guidance materials and support processes to assist team members and other Agency business areas in dealing with complaints. Leading and supporting team members to effectively manage complaints within expected timeframes...

3 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod Group

Geelong, VIC

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

a week ago seen See more...

Ministerial Complaints Officer

Talent International

Melbourne, VIC

Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and...

a month ago seen See more...

Multiple Complaints Officers

Talent International

Geelong, VIC

$44 - $55 an hour

Support the implementation, operation, and monitoring of complaints escalated from a Federal Agency. Manage a caseload of complaints and incidents reported. Engage with customers to respond to incidents and work with the Assistant...

a month ago seen See more...

Ministerial Complaints Officer

Talent International

Broadmeadows, VIC

$44 - $55 an hour

Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and...

a month ago seen See more...

Complaints Officers

Atlamgroup

Geelong, VIC

Manage escalated complaints, meeting strict deadlines with professionalism.Craft high-quality written correspondence, including formal responses for the Minister. Support the team in addressing day-to-day operational challenges an...

a month ago seen See more...

APS4 & 5 FOI , Referrals & Complaints Officers

Randstad

Geelong, VIC

$55.24 per hour

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

a month ago seen See more...

APS5 Complaints Officers

Dfp Recruitment

Broadmeadows, VIC

Permanent

Handle complaints and incidents, ensuring timely resolution and appropriate referrals. Manage escalated complaints, meeting strict deadlines with professionalism. Craft high-quality written correspondence, including formal respons...

a month ago seen See more...

Complaints Officers

Dfp Recruitment

Geelong, VIC

Permanent

Handle complaints and incidents, ensuring timely resolution and appropriate referrals. Manage escalated complaints, meeting strict deadlines with professionalism. Craft high-quality written correspondence, including formal respons...

a month ago seen See more...

APS5 Complaints Officers

Chandler Macleod

Melbourne, VIC

Temporary

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

a month ago seen See more...

APS4 Complaints Officer

Hays Recruitment

Broadmeadows, VIC

They are seeking suitable professionals who hold the ability to listen to participants, analyse the information they receive, and confer the next steps. What you'll need to succeed To be successful in obtaining this opportunity, y...

2 months ago seen See more...

Accounts Receivable Consumer Hardship and Complaints Officer Senior

Ambulance Victoria

Ballarat, VIC

Undertake administrative support in the financial assessment of Consumer Hardship and engagement with vulnerable customers. Subject matter expert undertaking challenging customer engagements to evaluate hardship or complaint groun...

2 months ago seen See more...

Accounts Receivable Consumer Hardship and Complaints Officer Senior

State Government Of Victoria

Ballarat, VIC

Permanent

Undertake administrative support in the financial assessment of Consumer Hardship and engagement with vulnerable customers. Subject matter expert undertaking challenging customer engagements to evaluate hardship or complaint groun...

2 months ago seen See more...

Complaints Officer

Charterhouse

Melbourne, VIC

Permanent

Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service. You will be responsible for processing and investigating all customer feedback cases in a timely man...

2 months ago seen See more...

Insurance & Claims Complaints Officer

Unisuper

Melbourne, VIC

Relationship Building and ManagementDevelop, maintain, and prioritize relationships with key stakeholders to achieve specific goals Account Retention and ExpansionProactively identify opportunities for expansion and limit risk o...

2 months ago seen See more...

Accounts Receivable Consumer Hardship and Complaints Officer Senior

Ambulance Victoria Vic

Ballarat, VIC

Undertake administrative support in the financial assessment of Consumer Hardship and engagement with vulnerable customers. Subject matter expert undertaking challenging customer engagements to evaluate hardship or complaint groun...

2 months ago seen See more...

Aboriginal Complaints Support Officer (VPSG4)

Victoria Police

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

2 weeks ago seen See more...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod Group

Broadmeadows, VIC

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod Group

Geelong, VIC

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 weeks ago seen See more...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod

Geelong West, VIC

$55.24-60.26 per hour

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

3 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Geelong, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

3 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Geelong, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

3 weeks ago seen See more...

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