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COMPLIANCE/COMPLAINTS OFFICER

Investigate complaints for internal dispute resolution. Complaint handling via phone and in writing. Respond and resolve within time frames in an empathetic manner. Submission of ASIC Complaint reports. Assist in the development o...

CompanyAustralian Warranty Network
AddressTanah Merah, QLD
CategoryAccounting & Finance
Date Posted 5 hours ago See detail

Compliance/Complaints Officer New

Australian Warranty Network

Tanah Merah, QLD

Investigate complaints for internal dispute resolution. Complaint handling via phone and in writing. Respond and resolve within time frames in an empathetic manner. Submission of ASIC Complaint reports. Assist in the development o...

5 hours ago seen See more...

APS 5 Complaints Officer

Hays Recruitment

Broadmeadows, VIC

Managing complaints and participant incidents, including assessing, recording, resolving and referring to as required.. Managing escalated complaints and ensuring strict deadlines are met.. Producing quality written correspondence...

a week ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

a week ago seen See more...

APS5 & 6 Complaints Officer – Ministerial and Parliamentary

Dfp Recruitment

Geelong, VIC

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

a week ago seen See more...

APS5 Complaints Officer, Geelong

Hays Recruitment

Geelong, VIC

Geelong Based Federal Government Opportunity, 12 Month Temp Position Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, I...

a week ago seen See more...

APS5 Complaints Officers

Chandler Macleod Group

Hobart, TAS

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

a week ago seen See more...

APS5 Complaints Officer

Hays Recruitment

Adelaide, SA

Proven experience working within a complaints handling role. Exceptional Customer Service skills. The ability to communicate with empathy and deescalate callers. Attention to detail. Resilience and adaptability. The ability to wo...

2 weeks ago seen See more...

APS4 / APS5 Ministerial and Parliamentary Referrals and Complaints Officers - Adelaide CBD

Chandler Macleod Group

Adelaide, SA

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 weeks ago seen See more...

APS5 Complaints Officers

Chandler Macleod Group

Adelaide, SA

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

2 weeks ago seen See more...

Customer Complaints Officer - Part Time

Temp And Agnew

Blacktown, NSW

To provide support and guidance to customers through inbound communication channels (email/phone/chat). Action and respond to all customer enquiries in a timely and efficient manner. Offer proactive advice and solutions to all cus...

2 weeks ago seen See more...

Compliance and Complaints Officer

Category Legal And Compliance

Sydney, NSW

Handle complaints from AXA XL policyholders, including Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) complaints;. Manage relationships with internal and external stakeholders (e.g. coverholders and claims...

2 weeks ago seen See more...

APS5 & 6 Complaints Officer – Ministerial and Parliamentary

Dfp Recruitment

Chermside, QLD

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

2 weeks ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

2 weeks ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 weeks ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Adelaide, SA

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 weeks ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 weeks ago seen See more...

APS5 & 6 Complaints Officers

Hays Recruitment

Brisbane, QLD

Managing complaints and participant incidents, including assessing, recording, resolving and referring as required.. Managing escalated complaints and ensuring strict deadlines are met.. Producing quality written correspondence fo...

2 weeks ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Adelaide, SA

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 weeks ago seen See more...

APS 6 Complaints Officer

Face2Face Recruitment

Deakin, ACT

Develop guidance materials and support processes to assist team members and other business areas in dealing with complaints. Manage complaints and incidents, undertaking assessing, recording, resolving and referring as required. P...

2 weeks ago seen See more...

APS 5 Level Complaints Officer

Hoban Recruitment

Deakin, ACT

Undertake moderately complex to complex work under limited supervision. Utilise legislation, policies, procedures, and precedents to guide your activities. Conduct technical research, policy analysis, and tasks to contribute to ou...

2 weeks ago seen See more...

APS5/6 Complaints Officers - Multiple

Talent International

Australian Capital Territory

Contract Term: 12 Months plus possible extension.. Hourly Rate: $55.24 $60.26 per hour excluding Superannuation.. Deakin Office Hybrid working option (Maximum 2 days working from home). Developing guidance materials and suppor...

2 weeks ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Canberra, ACT

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 weeks ago seen See more...

Quality Assurance (QA) Complaints Officer

Multigate Medical Products

Villawood, NSW

Demonstrated experience in understanding and interpreting customer requirements and expectations. Be able to learn and apply Multigate's Quality & Environmental Management Systems. Ability to review, interpret and investigate subm...

2 weeks ago seen See more...

Customer Service and Complaints Officer

Suburban Transport Services

Kilburn, SA

Suburban Taxis has proudly been serving Adelaide and South Australia since 1946, providing a wide range of services and products to suit every traveller. You will be addressing all sorts of problems supporting our contact centre t...

2 weeks ago seen See more...

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour + super . Canberra, Deakin Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay Managing complaints and participant incidents, including assessing, recording, re...

2 weeks ago seen See more...

APS6 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$60.26 per hour + super . Canberra, Deakin Brand New Office. 12-month contract. Hybrid with Flexible Work Arrangements. Weekly Pay. Developing guidance materials and support processes to assist team members and other Agency bus...

2 weeks ago seen See more...

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour + super . Canberra, Deakin Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay Managing complaints and participant incidents, including assessing, recording, re...

2 weeks ago seen See more...

APS5 & APS6 Customer Service & Complaints Officers

Dfp Recruitment

Chermside, QLD

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

2 weeks ago seen See more...

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour

$55.24 per hour + super. Canberra, Deakin - Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay. Managing complaints and participant incidents, including assessing, recording, reso...

2 weeks ago seen See more...

APS6 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$60.26 per hour

$60.26 per hour + super. Canberra, Deakin - Brand New Office. 12-month contract. Hybrid with Flexible Work Arrangements. Weekly Pay. Developing guidance materials and support processes to assist team members and other Agency busin...

2 weeks ago seen See more...

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