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Contact Centre Agent jobs in Victoria

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CONTACT CENTRE TEAM LEADER

Lead the daily operations to meet Contact Centre KPIs & SLAs. Identify, develop & implement activities to improve operational performance. Be proactive in the identification and execution of team development, coaching & training...

CompanyAlltel Pty Ltd
AddressWheelers Hill, VIC
CategoryAdministrative
Date Posted 3 weeks ago See detail

Contact Centre Team Leader

Alltel Pty Ltd

Wheelers Hill, VIC

Lead the daily operations to meet Contact Centre KPIs & SLAs. Identify, develop & implement activities to improve operational performance. Be proactive in the identification and execution of team development, coaching & training...

3 weeks ago seen See more...

Contact Centre Dialler Manager (Genesys)

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

3 weeks ago seen See more...

Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

3 weeks ago seen See more...

Contact Centre Manager (Telesales)

Peters Ice Cream

Mulgrave, VIC

Lead, manage and coach a team of Customer Sales Coordinators to deliver excellent customer service. Support the achievement of the sales budget through efficiency measures, forecasting, order management, route planning, distribut...

3 weeks ago seen See more...

Home Services Coordinator (Call Centre Agent)

Jb Hi-Fi

Southbank, VIC

We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community b...

3 weeks ago seen See more...

Contact Centre Manager

Serco

Dandenong, VIC

Directing the day-to-day management of the Contact Centre, ensuring alignment with agreed service standards and customer expectations. Overseeing key operational metrics including service grade, customer satisfaction, and quality...

3 weeks ago seen See more...

Call Centre Agent

Citrus Group

Melbourne, VIC

Provide excellent customer service. Work collaboratively with stores where required to assist customers needs. Utilise available resources to provide assistance and advice to customers based on customer experience model. Provide c...

3 weeks ago seen See more...

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

3 weeks ago seen See more...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

3 weeks ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

3 weeks ago seen See more...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

3 weeks ago seen See more...

Call Centre Agent

Citrus Group

Brighton, VIC

Provide excellent customer service. Work collaboratively with stores where required to assist customers needs. Utilise available resources to provide assistance and advice to customers based on customer experience model. Provide c...

3 weeks ago seen See more...

Customer Contact Agent

Live Nation Entertainment

Melbourne, VIC

Permanent

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

4 weeks ago seen See more...

APS6 National Contact Centre Quality Team Leader

National Disability Insurance Agency

Victoria

$93,196-103,035 per year

Ongoing & Non-Ongoing 12 - Full Time. $93,196 - $103,035 (plus 15.4% superannuation). Role located in ACT - Deakin,QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond,WA - Midland. Managing a team of assessors ensuring targe...

4 weeks ago seen See more...

Customer Service Consultant | Sales | Contact Centre

Racv

Noble Park North, VIC

Permanent full-time role- commencingMonday, 13th May 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shift scheduled between the hours for 7.00am 6.00pm. Hybrid working arrange...

a month ago seen See more...

CONTACT CENTRE - TEAM LEADER

Nickel Recruitment

Noble Park, VIC

Team Leader Contact Centre. Immediate Start. South East area. Lead and drive the performance of the CONTACT CENTRE team, ensuring completion of day to day tasks, performance development and management. Drive continuous improvement...

a month ago seen See more...

Contact Centre Consultant - Copy

Bank Australia

Traralgon, VIC

Inbound customer service role. Work a rotating roster between 8am 8pm Monday to Friday, and 9am 2pm Saturdays. Availability during these hours is required. Permanent full-time. Healthy work/life balance we have hybrid worki...

a month ago seen See more...

APS6 National Contact Centre Quality Team Leader

National Disability Insurance Agency

Geelong, VIC

$93,196 - $103,035 a year

Managing a team of assessors ensuring targets and expectations from stakeholders are met. Analysing NCC performance, recommending process and procedural changes. Supporting teams delivering services in the NCC. Contributing insigh...

a month ago seen See more...

Customer Contact Agent - Full Time

Ticketmaster

Collingwood, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

a month ago seen See more...

Contact Centre Team Leader

Atlamgroup

Collingwood, VIC

Posted: 27/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for go...

a month ago seen See more...

Customer Relations & Contact Centre Manager

Punthill Apartment Hotels

Melbourne, VIC

A modern &completely open plan office with smart casual dress code. A small team of about 35 peopleacross Customer Relations and Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance. Walking distanceto pu...

a month ago seen See more...

Customer Service Consultant | Sales | Contact Centre

Racv

Sale, VIC

$70,141 - $70,141 a year

Permanent full-time role- commencingMonday, 13th May 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shift scheduled between the hours for 7.00am 6.00pm. Hybrid working arrange...

a month ago seen See more...

Full Time Radiology Receptionist/Customer Contact Centre

Marina Radiology

Berwick, VIC

$26 - $26 an hour

A strong focus on providing exceptional patient care and customer service. A positive attitude. Excellent communication skills. Well groomed presentation. An ability to work in a team and autonomously. Comprehensive computer skill...

a month ago seen See more...

Contact Centre Officers (APS2), Client Engagement and Despatch Unit

Atlamgroup

Geelong, VIC

Location: Geelong, Victoria Several casual APS2 positions $33.86 per hour, plus 15.4% superannuation The Australian Bureau of Statistics (ABS) has an exciting opportunity for people looking to gain experience in an office environm...

a month ago seen See more...

Customer Contact Agent

Live Nation

Melbourne, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

a month ago seen See more...

Contact Centre Training Lead

Australiansuper

Melbourne, VIC

Permanent

Conceptualise and establish a learning and development framework for all Contact Centre training, that supports a consistent training experience with holistic oversight, review, and management. The design and creation of content f...

a month ago seen See more...

Contact Centre Manager

Probe

Melbourne, VIC

Contract

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our e...

a month ago seen See more...

Booking centre agent

Lake Imaging

Ballarat, VIC

Competitive salary with annual reviews. Additional Paid Parental Leave. Fitness Passport with over 1000+ locations nationwide. A recognition and rewards platforms for salary packing options and employee discounts at hundreds of re...

2 months ago seen See more...

Contact Centre Administration Assistant

Bounceinc

Glen Iris, VIC

Provide administration support to the Contact Centre Managers. Provide timely and accurate invoicing, and end to end accounts receivableprocessing, monitoring, and management on behalf of the department. Assist in Internal B2B sal...

2 months ago seen See more...

Contact Centre Representative @ BOUNCEinc

Bounceinc

Glen Iris, VIC

Minimum 3 years experience in a similar role. A passion for the customer experience and motivated to achieve the best outcome for our customers. You are confident in learning new technologies and systems and are able to navigate c...

2 months ago seen See more...

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What should I search to find Contact Centre Agent jobs in Victoria?

People who searched for Contact Centre Agent jobs in Victoria also searched for Customer Service Agent, Real Estate Agent, Sales Support Agent, Service Desk Agent, Senior Sales Agent, Customer Experience Agent, Passenger Services Agent, Guest Service Agent, Customer Support Agent, Centre Manager, Hotel Guest Service Agent, Contact Centre Manager, Senior Sale Agent, Support Agent, Call Centre Operator, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Victoria

Junior Project Manager, Human Resources Officer, Business Partner, Assistant Manager, Dental Assistant, Front Office Manager, Office Support, Inbound Sales Consultant, Office Support Assistant, Office Services Assistant, Sales Support Consultant, Assistant Banquets Manager, Office Services Clerk, Inbound Operations Manager, Director Of,

What companies are hiring for Contact Centre Agent jobs in Victoria?

The top companies hiring now for Contact Centre Agent jobs are AtlamGroup, I-MED Radiology Network, Jones Radiology, PT MSI, Victoria University,

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