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Customer Care Analyst jobs in Western Australia

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CUSTOMER CARE IMPROVEMENT ANALYST –FIXED TERM FULL TIME

Salary: $82,608 - $89,065 per annum. Plus up to 14.5% superannuation (conditions apply). Fixed Term Contract Approximately 2 years (until May 2025). Ref No: 24-051. Tertiary qualifications in Information Technology, Business or...

CompanyCity Of Joondalup
AddressJoondalup, WA
CategoryCustomer Service
Date Posted 2 months ago See detail

Customer Care Improvement Analyst –Fixed Term Full Time

City Of Joondalup

Joondalup, WA

Salary: $82,608 - $89,065 per annum. Plus up to 14.5% superannuation (conditions apply). Fixed Term Contract Approximately 2 years (until May 2025). Ref No: 24-051. Tertiary qualifications in Information Technology, Business or...

2 months ago seen See more...

Customer Care Case Officer

Beyond Bank

Perth, WA

Proactively assist scam victims with empathy, investigate incidents, and determine appropriate resolutions to minimize ongoing threats and support customers. Deliver clear, professional advice and promptly respond to queries, requ...

a week ago seen See more...

Customer Care Case Officer

Beyond Bank Australia

Perth, WA

Permanent

Proactively assist scam victims with empathy, investigate incidents, and determine appropriate resolutions to minimize ongoing threats and support customers. Deliver clear, professional advice and promptly respond to queries, requ...

2 weeks ago seen See more...

Customer Experience Analyst

Futureyou

Perth, WA

This role develops and implements comprehensive strategies for collecting feedback across various channels, ensuring diverse customer perspectives that are captured and then analysed to identify trends, insights, and areas for imp...

6 days ago seen See more...

Customer Service Analyst

Water Corporation

Perth, WA

Real flexibility with options to work from home, flexible work hours. Two well-being days each year to do whatever you need to do to feel good. Access to long service leave pro rata after 3 years of service. Generous co-contributi...

2 weeks ago seen See more...

Head of Customer Care Transformation

Mecca Brands

Perth, WA

Spearhead the evolution of our customer service landscape, ensuring MECCA remains at the forefront of delivering unparalleled experiences to our valued customers.The Role You Could PlayReporting to the Chief Digital Officer, you w...

3 weeks ago seen See more...

Head of Customer Care Operations

Mecca Brands

Perth, WA

You'll lead efforts to deliver consistent and exceptional customer experiences across various service delivery channels, leveraging insights and feedback to continually enhance satisfaction levels.Collaboration is key at MECCA. Yo...

3 weeks ago seen See more...

Customer Care Consultant

Mayday Recruitment Group

Perth, WA

Your contribution will be integral to maintaining a fantastic reputation and making a positive impact on customers' lives. Don't miss this opportunity to be a part of a dynamic team!What's in it for you?Fantastic starting remunera...

3 weeks ago seen See more...

Customer Research & Insights Analyst

Water Corporation

Leederville, WA

Support the delivery of Customer and CX Strategies by providing evidence and insights needed to drive strategy implementation and improvements. Supporting the delivery of the customer insights program to enhance customer centricit...

3 weeks ago seen See more...

Customer Service Analyst

Customer Service

Balcatta, WA

Real flexibility with options to work from home, flexible work hours. Two well-being days each year to do whatever you need to do to feel good. Access to long service leave pro rata after 3 years of service. Generous co-contributi...

3 weeks ago seen See more...

Customer Service Analyst

Water Corporation

Balcatta, WA

Real flexibility with options to work from home, flexible work hours. Two well-being days each year to do whatever you need to do to feel good. Access to long service leave pro rata after 3 years of service. Generous co-contributi...

3 weeks ago seen See more...

Customer Care Specialist

Employment Hero

Perth, WA

Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner. Assist and collaborate with the wider squad and support team to provide best practice system use and educa...

a month ago seen See more...

Customer Care Co-ordinator - AEC and Greencross Midland

Animal Referral Hospital

Midland, WA

Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients. Delivering ded...

a month ago seen See more...

Customer Care Representative | Inbound Contact Centre

Simply Elite

Perth, WA

Have the highest of personal and professional standards and are wanting to use this to help others in a meaningful way. Is an exceptional communicator, able to build rapport immediately and connect and engage with a customer over...

a month ago seen See more...

Customer Care Officer

Realty Assist Australia

Perth, WA

Contact customers throughout their loan cycle at key milestones to ensure successful loan repayments according to established criteria and KPIs. Maintain the Loan Management System with clear, effective notes, and create follow-up...

a month ago seen See more...

Customer Care Team Member - Hybrid Work From Home

Plan Partners

West Perth, WA

Simplify the NDIS by providing tools, services and education to participants, families and providers. Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions take...

2 months ago seen See more...

Manager, Vulnerable Customer Care

Synergy

Perth, WA

Lead the Vulnerable Customer Care leaders/teams to achieve key business objectives, connecting Synergys vision, purpose, and strategic goals. Build strong internal relationships to ensure solutions, products and services are alig...

2 months ago seen See more...

Customer Care Representative

Stryker

Osborne Park, WA

Strong Problem-Solving Skills: Ability to analyse complex issues, identify root causes, and develop effective customer solutions. Excellent Communication Skills: Clear and concise verbal and written communication abilities to inte...

2 months ago seen See more...

Customer Care Specialist - Rental Department

Unicare Health

Bentley, WA

Provide an extensive range of customer service and administrative work, including assistance to Customer Relations Managers. Building strong product knowledge to provide accurate and helpful advice on a large range of products. Pr...

2 months ago seen See more...

Senior Customer Insight Analyst

Western Power Wa

Perth, WA

Accountable for providing subject matter expertise and guidance in producing valuable business intelligence through in-depth customer data analytics. Produce highly engaging written reports and visual aids (e.g. interactive dashbo...

a month ago seen See more...

Customer Service Admissions Officer - Residential Aged Care

Myvista

Mirrabooka, WA

requires a passion for quality Customer Service to support older people and their families. a knowledge and understanding of Aged Care Fees and Costs, with experience in determining and explaining how these apply to individual cus...

a month ago seen See more...

Data Analyst (Marketing and Customer Insights)

Nutrien Ag Solutions

North Fremantle, WA

Hybrid working arrangements can be negotiated.. Work in our collaborative Marketing team.. Role can be based at either Macquarie Park, NSW or North Fremantle, WA.. Analyse datasets to create insight, recommendations, actions tha...

2 months ago seen See more...

Brand & Customer Experience Analyst

Hbf Health

Perth, WA

Take the next step in your career and be part of our mission to deliver exceptional experiences for our members.How to ApplyTo apply, click on the Apply Now" button to complete your application and send through a copy of your CV....

2 months ago seen See more...

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