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Customer Experience Agent jobs in Caulfield, VIC

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TEAM LEADER CUSTOMER EXPERIENCE

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

CompanyVictorian Building Authority
AddressMelbourne, VIC
CategoryManagement
Date Posted a month ago See detail

Team Leader Customer Experience

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

a month ago seen See more...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

2 months ago seen See more...

Customer Experience Specialist

Suncorp

Melbourne, VIC

Permanent

Strive for industry leading customer service experiences, and customer satisfaction. Communicate with customers in a clear, credible, and concise manner. Support customers in managing policies through the self-service channel and...

2 months ago seen See more...

Customer Service Agent

Rent-A-Bomb

South Melbourne, VIC

Opening and closing rental agreements. Administration duties. Monitoring fleet availability and taking bookings on a daily basis. Over the phone and counter sales of rental products. Full Australian work rights. Current Open Driv...

4 weeks ago seen See more...

Customer Care Agent

Australian Gas Infrastructure Group

Melbourne, VIC

Manage inbound customer contact points including but not limited to phone lines, emails, and CRM allocations. Manage a portfolio of enquires that may require investigation by multiple stakeholders, including Service Providers. E...

4 weeks ago seen See more...

Remote Market Research Panel - Call Centre Agent Welcome - No Experience

Apex Focus Group

Melbourne, VIC

Show up at least 10 mins before the designated discussion start time. Contribute to the discussion by completing both written and/or oral instructions. Fill out the written survey provided for each panel. You may need to test the...

4 weeks ago seen See more...

Customer Service Agent PTV

Probe Cx

Melbourne, VIC

Hybrid working model (home and office) after training, nesting period and KPI achievement.. Commencing 27th May 2024. Multiple Casual positions are available.. Enjoy rotating rosters from 6am to midnight, Monday to Sunday.. Ideal...

4 weeks ago seen See more...

Customer Service Agent

Freedom Furniture

Melbourne, VIC

Use effective questioning techniques to unlock root cause of contact and demonstrate and understanding of customer needs. Provide the customer with confidence and deliver on promised communication timeframes for queries that canno...

4 weeks ago seen See more...

Customer Service Agent PTV

Probe

Melbourne, VIC

Permanent

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. With a variety of inquiries ranging from updating personal information...

4 weeks ago seen See more...

Customer Service Agent - Full Time

Probe Cx

Melbourne, VIC

Permanent Full Time or part time roles with multiple start dates available. Hourly rate & incentives. Monday - Friday rotating roster between the hours of 8am - 8pm (Weekend hours may be required as per client needs). Penalty rate...

a month ago seen See more...

Customer Service and Collection Agent - Hybrid

Probe Cx

Melbourne, VIC

Commences 27th May 2024. Monday to Friday 8am to 7pm (rotating roster) Full availability Required - No weekends. Multiple Full Time 38 hours per week and Part Time 25-35 hours per week positions available. Office Location: Exhibit...

2 months ago seen See more...

Customer Contact Agent

Live Nation Entertainment

Melbourne, VIC

Permanent

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

2 months ago seen See more...

Customer Service and Collection Agent - Hybrid

Probe

Melbourne, VIC

Permanent

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. Accurate record-keeping and prompt responses are crucial, as is ensuri...

2 months ago seen See more...

Customer Engagement Experience Consultant

Wise Employment

Box Hill, VIC

Be the first point of contact and a welcoming voice for our customers. Be an integral part of the Customer Engagement Experience team. Communicate with our customer daily, providing game changing customer service. Show empathy and...

2 months ago seen See more...

Customer Contact Agent - Full Time

Ticketmaster

Collingwood, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

2 months ago seen See more...

Customer Experience Coordinator

Earthwatch Institute

Carlton, VIC

You thrive in a fast-paced role and embrace change, maintaining a calm nature and logical approach when managing competing demands. Growth & advocacy a) Promote Earthwatch expeditions to increase impact & sales - Assist in the des...

4 weeks ago seen See more...

Customer Experience Officer

City Of Monash

Glen Waverley, VIC

A commitment in consistently delivering high quality Customer Experience. Ability to respond to a diverse range of queries and concerns. Contact Centre experience (essential) Cash handling and EOD balance functions. Proven ability...

a month ago seen See more...

E-Commerce Customer Service Agent

Specsavers

Port Melbourne, VIC

Permanent

What we can offer youQuarterly Bonus SchemeTwo free pairs of glassesOn site free parkingBirthday leave, Volunteer leave, Paid Parental leaveHealth & Wellbeing programsFully funded Social Club - provides a wide range of activities...

a month ago seen See more...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

a month ago seen See more...

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