Customer Experience Lead jobs in Melbourne, VIC

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CUSTOMER EXPERIENCE SPECIALIST

Monday - Friday 8.00am - 4.00pm. May be required to work some Saturdays. $28.64ph. Face to Face customer service. Greeting customers and visitors at reception with a positive, helpful attitude. Ensuring our customers have the bes...

CompanyO'brien Glass
AddressBrooklyn, VIC
CategoryAdministrative
Date Posted 2 days ago See detail

Customer Experience Specialist

O'brien Glass

Brooklyn, VIC

Monday - Friday 8.00am - 4.00pm. May be required to work some Saturdays. $28.64ph. Face to Face customer service. Greeting customers and visitors at reception with a positive, helpful attitude. Ensuring our customers have the bes...

Customer Experience Specialist - Accounting

Waddle

Melbourne, VIC

Bring your knowledge of Accounting fundamentals when replying to our customer support queries. Support Customers to get the most out of Xero, whether they are early in their adoption of cloud accounting software or seasoned profes...

Team leader Sales and Customer Experience

Sharp And Carter

Melbourne, VIC

Providing coaching, development, and guidance on performance, sales techniques, and relevant industry knowledge. Optimizing individual and team performance and development according to company performance standards. Motivating and...

Customer Experience Representative

Sirius People

Melbourne, VIC

Hours: Monday to Friday, 6:30 AM to 3:00 PM. Location: On-site in thier Coburg office. Salary: $70,000 per annum plus superannuation. Manage customer inquiries and requests via phone and other communication channels. Provide perso...

Team Leader Customer Experience

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

Senior Lead - Customer Service

Flexhive

Melbourne, VIC

International manufacturer and distributor of sports apparel. Flexible hybrid work model. Great employee perks and discounts. Great work culture and a collaborative team environment. Deliver Best-in-Class Customer Service: Empower...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

Customer Fulfilment Operations Lead

Shell Energy

Melbourne, VIC

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

Lead Customer Service Representative

Oilandgasjobsearch.com

Melbourne, VIC

8Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cookiebot2Learn more about this...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

People Experience Lead, JANZ

Mondelez International

South Melbourne, VIC

Ensures global vision, brand and identity of People Services are tailored to the needs of the ANZJ BU. Key member of both the BU People Leadership and AMEA People Services leadership teams, ensuring an aligned strategy and an enga...

Customer Experience Coordinator

Earthwatch Institute

Carlton, VIC

You thrive in a fast-paced role and embrace change, maintaining a calm nature and logical approach when managing competing demands. Growth & advocacy a) Promote Earthwatch expeditions to increase impact & sales - Assist in the des...

Wholesale Customer Experience

Skechers

Richmond, VIC

Permanent

Be the first point of contact for customer enquiries via Zendesk and phone calls. Be a data entry wizard with high accuracy as entering our customer orders is a significant part of the role. Run and action EDI (electronic data int...

Customer Experience Manager

Aaron Sansoni Group

South Melbourne, VIC

We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...

Customer Experience Assistant Team Leader - Glen Eira Leisure

Glen Eira City Council

Caulfield, VIC

Emerging leadership role. Part time or full time, permanent. Effective 8 July: $70,952 per annum + Superannuation (pro rata for part time). Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supporti...

Customer Experience Administrator

Robert Half

Fawkner, VIC

Receive orders via email and the electronic system and process these in the system. Liaise between Purchasing & Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required. Cre...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

Leading Hand/ Qualified + Experienced Carpenter

Bacchus Constructions

Richmond, VIC

Carpentry worksHigh-end carpentry fix.Basement.Doors.External cladding.Detailed framing.Fixtures and fittings etc.Other general carpentry works as required. High-end carpentry fix. Basement. Doors. External cladding. Detailed fram...

Customer Experience Team Leader

Maribyrnong City Council

Footscray, VIC

Permanent Full-Time. Band 5 ($78,881 - $90,250) 11% super monthly ADO. Maribyrnong Aquatic Centre. Contribute to the implementation of MAC objectives and assist with the development of a culture of quality, industry best practice...

Customer Experience Officer - ROI

Gmct

Fawkner, VIC

One RDO (Rostered Day Off) per month. Full time, permanent role. Salary: EBA Level 3.1 ($78,125.52+ Super). Location: Fawkner. Input of ROI application/change requests and associated documents into the CRM. Review of applications...