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Customer Experience Manager jobs in Pyrmont, NSW

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CUSTOMER SUCCESS MANAGER - SCALE

Scalable Communication: Excellent written and verbal communication skills are essential for effectively engaging with customers at scale through digital channels and automated workflows. Technological Proficiency: Proficiency with...

CompanySpark Hire
AddressSydney, NSW
CategoryAccounting & Finance
Date Posted 5 days ago See detail

Customer Success Manager - Scale

Spark Hire

Sydney, NSW

Scalable Communication: Excellent written and verbal communication skills are essential for effectively engaging with customers at scale through digital channels and automated workflows. Technological Proficiency: Proficiency with...

5 days ago seen See more...

Customer Success Manager

Ideally

Sydney, NSW

Client Support and Advice: Help clients solve their goals by proactively providing advice on how to achieve that within the platform. Client Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless an...

5 days ago seen See more...

Principal Product Manager, Integrations Experience

Open And Close The Navigation Menu

Sydney, NSW

Use your Platform and Product expertise to independently deep dive into complex and ambiguous topics, uncover opportunities, and solve impactful problems. Define big visions, weave market and customer needs into tight narratives,...

5 days ago seen See more...

D365 FinOps Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

5 days ago seen See more...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

5 days ago seen See more...

Customer Relationship Manager - NSW

Ngs Super

Sydney, NSW

Retention and growth of an employer/member portfolio through various servicing and engagement activities. Develop and maintain relationships with key stakeholders and business partners of NGS, including attendance at industry and...

5 days ago seen See more...

Customer Strategy Manager

Uber

Sydney, NSW

Lead strategy and key programs for the Consumer CX team: Play a thought-leadership role with end-to-end executional ownership of major Consumer experience improvement programs, including rapidly testing and driving Consumer growth...

5 days ago seen See more...

Customer Onboarding Account Manager

Efm Logistics

Sydney, NSW

$90,000-120,000 per year

Building strong relationships with both internal and external stakeholders. Manage new accounts through a hyper care period. Train new customers on the efm systems and process. Providing strong service levels while ensuring compet...

5 days ago seen See more...

Customer Engineer, Database Management

Google

Sydney, NSW

Bachelor's degree or equivalent practical experience. 6 years of experience in virtualization or cloud native architectures in a customer-facing or support role. Experience in delivering technical presentations while leading disco...

5 days ago seen See more...

Customer Onboarding Account Manager

Efm Logistics

Sydney, NSW

Building strong relationships with both internal and external stakeholders. Manage new accounts through a hyper care period. Train new customers on the efm systems and process. Providing strong service levels while ensuring compet...

6 days ago seen See more...

Seller Experience Manager, Seller Growth

Amazon

Sydney, NSW

Permanent

DESCRIPTIONKey Responsibilities:- Plan, coordinate, and execute initiatives to remove seller friction- Analyze results, communicate learning upward, and use the data to drive future strategies- Document results and share best-prac...

2 weeks ago seen See more...

Customer Retention Manager | Retail Banking

Bendigo & Adelaide Bank

Sydney, NSW

Solid understanding of financial products, services, and industry regulations. Understanding and ability to foster a culture of high performance. In-depth knowledge of customer management practices to effectively manage customer i...

6 days ago seen See more...

Customer Service Manager

Atlas Migration Pty Ltd

Sydney, NSW

Leading and managing the team of Customer Service representatives - this includes hiring, training, and supervising the staff to ensure they provide excellent Customer Service. Establish and communicate service standards for the t...

6 days ago seen See more...

Customer Service Manager

Gjk Facility Services

Sydney, NSW

Develop and maintain strong relationships with our clients, understanding their cleaning needs and expectations. Oversee a team of cleaning staff, including training, scheduling, and performance management. Conduct regular site in...

6 days ago seen See more...

Executive Manager Business Controls & Monitoring, PPP, Customer & Corporate Services

Westpac Bank

Sydney, NSW

In addition you'll demonstrate strong stakeholder management and relationship skills with the ability to build trust, fostering collaboration, and ensuring successful outcomes. At Westpac we are committed to providing a supportive...

6 days ago seen See more...

Customer Portfolio Manager

Westpac Bank

Sydney, NSW

Be part of a new team, taking the best of Westpac's payment capabilities to market. Fine tune your business development skills. Flexible on location, permanent full time opportunity. Direct Distribution - You will have experience...

6 days ago seen See more...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

6 days ago seen See more...

CUSTOMER SERVICE & GENERAL MANAGER ASSISTANT

Vehla Eyewear

Sydney, NSW

Develop and implement social media strategies to increase brand awareness and engagement. Create engaging content for various platforms, including Facebook, Instagram, and LinkedIn. Collaborate with internal stakeholders to align...

6 days ago seen See more...

Retail Experience Manager

Randstad

Sydney, NSW

$130,000 per year

Develop Retailer specific Marketing Strategy and plans out of national marketing strategy premises. Develop Quarterly campaigns that drive enquiry and sales and are in line with a Retailers primary area of marketing. Creative Ass...

2 weeks ago seen See more...

Customer Service Manager

Dnata

Sydney, NSW

Permanent

Establishing and maintaining excellent working relationships with our internal and external customers. Ownership of a portfolio of clients, to be the first and main point of contact for feedback and escalation of any complaints or...

a week ago seen See more...

Manager, Customer Success

Cloudflare

Sydney, NSW

Permanent

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

2 weeks ago seen See more...

Senior Procurement Manager, Customer and Product

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

This role sits within the Group Corporate Services function.Group Procurement manages all activities across the procurement lifecycle, namely:Requirements gathering and strategy identify opportunities to add value to CBA (and ou...

2 weeks ago seen See more...

Safety, Health & Wellbeing Manager | Customer Fulfilment

Woolworths Group

Sydney, NSW

Permanent

Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...

2 weeks ago seen See more...

Retail Experience Manager

Atlamgroup

Sydney, NSW

Your new company is reimagining these brands in a world of modern luxury by design, with sustainability and quality at their heart. Your new company is reimagining these brands in a world of modern luxury by design, with sustainab...

3 weeks ago seen See more...

Customer manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of banks, insurers and financial/professional services businesses. Demonstrating the business values and behaviour...

3 weeks ago seen See more...

Engineering Manager - Customer Data Platform

Rokt

Sydney, NSW

Permanent

Lead the design, implementation and maintenance of massive data ingestion systems. Manage and develop a team of autonomous and high performing engineers. Cut production level code that can be built upon by your team and the wider...

2 weeks ago seen See more...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

2 weeks ago seen See more...

EL1 Tech Lead - Customer Identity & Access Management

Peoplebank

Surry Hills, NSW

Contract

Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and...

2 weeks ago seen See more...

EL1 Customer Identity & Access Management Integration Engineer

Peoplebank

Surry Hills, NSW

Contract

Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...

2 weeks ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

2 weeks ago seen See more...

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