Customer Experience Specialist jobs in Sydney, NSW

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TECHNICAL CUSTOMER EXPERIENCE OFFICER

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...

CompanyCuscal
AddressSydney, NSW
CategoryEducation
SalaryPermanent
Date Posted 2 months ago See detail

Technical Customer Experience Officer

Cuscal

Sydney, NSW

Permanent

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...

Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

Marketing & Customer Experience Co-ordinator

The Balance Institute

Sydney, NSW

$30 - $30 an hour

Lead Generation & Marketing Admin: Unleash your creativity with graphics, reels, videos, and social media that converts! . Client Experience: Craft the smoothest journey for our clients, from their interactions on socials, onboar...

Product Owner - Customer Experience

Lifehealthcare

Sydney, NSW

Highly effective stakeholder management, collaboration, influence, and communication skills. Strong analytical thinking and problem-solving skills. Excellent interpersonal and leadership skills. Previous experience in implementing...

Customer Experience Superstars

Scape Australia

Sydney, NSW

$61,434 - $61,434 a year

Exceptional face-to-face customer service/operations experience. Strong written and verbal communication skills;. Excellent organisational skills, with the ability to manage competing priorities, without compromising accuracy an...

Customer Experience - Service Owner

Amp

Sydney, NSW

Customer Service Platform Ownership (Build the Bank): Adopts a product manager role to define the configuration and localisation needs for customer service, complaints and vulnerable customer features, including being hands-on wit...

Customer Experience Lead

Atlamgroup

Sydney, NSW

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas LoyaltyBe part of a high performing team to improve Customer Experiences across the customer journeyPermanent position based at our Head Offic...

Customer Experience Manager (Sydney Based)

Mint Holdings

Sydney, NSW

Leading and mentoring a small team of customer support specialists. Maintaining and developing long term relationships with key clients. Working with clients to improve information flow and ensure issues are resolved to SLAs. Esca...

Customer Experience Manager, Seller Experience

Amazon.com, Inc.

Sydney, NSW

------------------------. Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems...

Customer Specialist (Onsite)

Pet Circle

Sydney, NSW

enabling pet parents to enhance their pets' quality of life even further. growth mindset and a fast learner who makes things happen and is adaptable to change. you can compose thoughtful and personalised responses to customers. yo...

Customer Experience - Service Owner

Amp Services

Sydney, NSW

competitive base plus 12% super

Customer Service Platform Ownership (Build the Bank): Adopts a product manager role to define the configuration and localisation needs for customer service, complaints and vulnerable customer features, including being hands-on wit...

Customer Service & Logistics Specialist

Kemin Industries Pte Ltd

Sydney, NSW

Ensure a high level of Customer satisfaction through timely and accurate communication, administration and documentation on Customer Services and Sales activities (internally and externally). Responsible for accurate order process...

Customer Marketing Specialist

Asahi Beverages

Sydney, NSW

Partner with the Customer Marketing manager in Joint Business Planning (JBP) with strategic customers. Input into key customer meetings, forums, and presentations: JBP/QBR, ranging & NPD opportunities, customer reviews, customer i...

Japanese Customer Service Specialist | Travel Industry

Alexander Associates

Sydney, NSW

Monday to Friday rotating shifts between 8am and 8pm. Shifts are 8.5 hours with 1 hour for lunch. One wekeend day every 3rd or 4th week with a day off in lieu. Servicing new and existing individual reservation requests from travel...

Customer Service Specialist

Beyond Bank

Sydney, NSW

Expressions of Interest. Customer Service Specialist Roles. Based in Hunter / Newcastle Region. Possess a team player attitude and perform general branch duties as part of your role. Provide a local customer owned banking experien...

Customer Banking Specialist - Narromine

Commonwealth Bank Of Australia

Sydney, NSW

You are passionate about helping customers turn their financial dreams into reality. We are a customer and community focused network of branch colleagues. Together we can create brilliant customer experiences that matter. Part Tim...

Customer Banking Specialist - Martin Place - 25 Hours Per Week

Commonwealth Bank Of Australia

Sydney, NSW

Great opportunity to join our flagship Martin Place Branch . Access to extensive employee benefits & discounts . Be part of a collaborative and high-performing culture . Monday-Friday: 11am-4pm. Have in-depth conversations with ev...

Customer Service Specialist- 3 month temp role!

Fusion Careers

Sydney, NSW

Dealing with inbound customer enquiries. Processing detailed customer orders. Manage installations and service issues. Troubleshooting basic technical enquiries. Freight and transport liaison as required. General administration/cu...

Customer Resolutions Specialist

Tyro

Sydney, NSW

Handle customer or prospect complaints (in accordance with RG271) and attempt to resolve all complaints to the customers satisfaction. Escalate any dissatisfied customers according to the IDR and EDR process. Ability to handle omn...

Customer Escalation Specialist - Uber

Uber

Sydney, NSW

making each member an eventual promoter of Uber. allowing you to learn every single day. Afternoon shift based: 11am-7pm. Weekends & holidays are required....

Customer Service Specialist

Metso

Sydney, NSW

Together, we will transform the business and drive the industry toward a greener future.Job posting end date: 05/12/2024IntroductionIn this position, you will report to the Manager Customer Service, Australia. What youll doThis r...

Customer Service Specialist

Coco Republic

Sydney, NSW

First call resolution of customer enquiries. Manage inbound and outbound enquiries via various communication channels. Navigate various ERP and CRM systems. Communicate with internal stakeholders to resolve customer enquiries acro...

Customer Care Specialist

Cuscal Limited

Sydney, NSW

Handle customer interactions via inbound and outbound calls, ensuring excellent customer service. Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed. Liaise with me...

Customer Support Specialist

Smartpay

Sydney, NSW

Answering escalated merchant queries, solve problems and close requests. Reviewing existing customers to identify risk of cancellation or opportunities for additional terminals. Help merchants understand our products/solutions and...

Customer Support Specialist

Assignar

Sydney, NSW

Remote-first role. Mission driven tech company. Fast growing, friendly and collaborative team. Experience as a Customer Support Specialist or similar CS role. Familiarity with the construction industry (a plus). Experience using z...

Customer Experience Consultant

Talent Connect Australia

Alexandria, NSW

Respond to customer inquiries regarding products, orders, and returns with professionalism and efficiency meeting SLA targets. Keep up to date with new products/promotions so that you can provide accurate information to customers....

Customer Engagement Specialist / SDR

Reejig

Sydney, NSW

Permanent

Competitive salary and benefits package, including equity options. Flexible work hours and a fully remote work environment. Access to benefits such as Paid Parental Leave, and Work From Anywhere. Join a visionary company leading t...

Customer Service Specialist

Mayday Recruitment

Sydney, NSW

Permanent

Australia's favourite recruitment agency. We bring the Care Factor back into recruitment....

Safety & Experience Program Specialist

Uber

Sydney, NSW

Permanent

Data Analysis: Look into data on a WoW basis to check for trends and help in improving the support we provide for our Consumers, Earners and Merchants. Reporting: Own reporting for the LOB you are supporting through deep dives and...

Customer Relations Specialist

Suncorp

Sydney, NSW

Permanent

The opportunity to make a genuine difference & contribution. 12-month contract opportunity based in Brisbane, Sydney or. Ensure accurate recording and maintenance of customer identification relevant to the resolution of complaints...