Customer Experience Specialist jobs in Sydney, NSW
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CUSTOMER RESOLUTION SPECIALIST
Be the first point of contact for customer complaints via phone, email, and online platforms. Actively listen to customer concerns, understand their needs, and gather relevant information. Investigate complaints thoroughly, follow...
| Company | Employsure |
|---|---|
| Address | Sydney, NSW |
| Category | Administrative |
| Date Posted | 2 weeks ago See detail |
Customer Resolution Specialist
Employsure
Sydney, NSW
Be the first point of contact for customer complaints via phone, email, and online platforms. Actively listen to customer concerns, understand their needs, and gather relevant information. Investigate complaints thoroughly, follow...
2 weeks ago seen See more...
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Customer Service Specialist
Concentrix
Sydney, NSW
Hourly rate of $24.87 - $27.57 + Super + Incentives. Operational Hours: National Service Delivery 7:00am 7:00pm (Monday Friday). Full-time and Part-time roles available PT roles must be available to attend a FT initial 4-wee...
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Insurance Customer Service Specialist
Randstad
Sydney, NSW
Answering customer queries via phone and email in relation to existing and new policies, always focusing on the customer's needs. Educating advisers and customers on general policy information. Being the first point of contact for...
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Customer Service Specialist
Randstad
Sydney, NSW
Open to Full time Candidates. Must be an Australian Citizen or Permanent Residency. Start ASAP. Managing your own portfolio of accounts. Establish and make contact with customers. Advising customers on their payment options and su...
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Customer Success Specialist
Hipages Group
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
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Customer Success Specialist
Standards Australia
Sydney, NSW
Answer incoming phone calls, emails and webform enquiries regarding purchasing products, billing issues, product problems, service questions and general customer concerns/queries or complaints. Responsible for maintaining a high l...
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Customer service specialist
Westpac Bank
Sydney, NSW
Unique Entry Point into A Specialist Field for those with Customer Service Skills . 12 month opportunity . Location - Kent Street Sydney (WFH options available once training completed). Rotating roster on a monthly basis 8am-8pm ....
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Customer service specialist
Westpac Bank
Sydney, NSW
Unique Entry Point into A Specialist Field for those with Customer Service Skills. 12 month opportunity. Location Kent Street Sydney (WFH options available once training completed). Rotating roster on a monthly basis 8am-8pm. Ef...
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Customer Relations Specialist - 6 Month Secondment
Ing
Sydney, NSW
Service a high volume of customer and Customer Care Specialist calls whilst maintaining excellent customer service and satisfaction. Handle escalated concerns by providing appropriate & personalised solutions to our customers in a...
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Customer Resolutions Specialist
Iag
Sydney, NSW
Youll also provide insight and guidance back to claims teams and other internal stakeholders on trends you identify as well as ways to rebuild trust with our Claimants and Customers. About You Strong customer service skills...
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Senior Specialist Lawyer - Customer, Data & Technology
Iag
Sydney, NSW
Highly developed knowledge of market best practice and competitive landscape in relation to technology procurement and contracting. Ability to triage multiple priorities and work autonomously in a dynamic and fast-paced e...
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Customer Insights Specialist
Qbe Insurance
Sydney, NSW
Permanent
You will be a trusted advisor to multiple stakeholders, leveraging both quantitative and qualitative research to identify opportunities to deliver actionable insights to help stakeholders to deliver on their key business goals.You...
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Customer Service Specialist - Incident Response
Westpac
Sydney, NSW
Permanent
Unique Entry Point into A Specialist Field for those with Customer Service Skills. 12 month opportunity. Location - Kent Street Sydney (WFH options available once training completed). Rotating roster on a monthly basis 8am-8pm. Ef...
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Customer Marketing Specialist
Asahi Beverages
Sydney, NSW
Permanent
Partner with the Customer Marketing manager in Joint Business Planning (JBP) with strategic customers. Input into key customer meetings, forums, and presentations: JBP/QBR, ranging & NPD opportunities, customer reviews, customer i...
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Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
3 weeks ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
3 weeks ago seen See more...
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Customer Success Specialist
Kristina Neves
Sydney, NSW
Permanent
Your new company Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract!Your new role As a Customer Success Specialist, your duties will i...
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Digital Experience UX Specialist - 12 month contract
Allianz
Sydney, NSW
Temporary
Lead and contribute to website and application design, with a primary focus on user interface and experience flows for customers, while also considering user experience principles. Collaborate with stakeholders to understand proje...
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Customer Experience Design Principal
Nsw Health
Sydney, NSW
$161,042-180,143 per year
Lead, manage and drive the design and delivery of seamless experiences and simplified processes based on eHealth NSW Customer Experience (CX) standards, understanding customer needs and pain points; and business objectives, and em...
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Customer Banking Specialist - Yass
Commonwealth Bank Of Australia
Sydney, NSW
You are passionate about helping customers turn their financial dreams into reality. We are a customer and community focused network of branch colleagues. Together we can create brilliant customer experiences that matter. Part Tim...
3 weeks ago seen See more...
Program Manager, AU CX, CS, AU Customer Experience Team
Amazon
Sydney, NSW
Permanent
Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...
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Customer Experience (CX) Training Professional
Honeywell
Sydney, NSW
Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS Quality procedures. Deliver virtual and remote training delivery technologies...
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Customer Experience Technician
Atlamgroup
Sydney, NSW
Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, inno...
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Quality & Customer Experience Manager
Crawford And Company
Sydney, NSW
You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...
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Customer Experience Manager
Miss Amara
Sydney, NSW
Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...
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TJHB Customer Experience Officer
Transdev
Sydney, NSW
Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...
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Customer Experience Officer
Transdev John Holland Buses
Sydney, NSW
Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...
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Customer Experience Manager at Streem - Hybrid / Work From Home [14185]
Hatch People Pty Ltd
Sydney, NSW
Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...
2 months ago seen See more...
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Customer Experience Lead
Qantas
Sydney, NSW
Permanent
Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...
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