Customer Insights Manager jobs in Alexandria, NSW

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CUSTOMER MANAGER

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

CompanyOnset
AddressSydney, NSW
CategoryCustomer Service
Date Posted 16 hours ago See detail

Customer manager New

Onset

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Service Manager New

Dexus

Sydney, NSW

Responsible for secret shopper strategy and coordinating and evaluating the scoring. Report management. Manage and handle customer enquires and compliant management. Support Retail Manager with customer complaints involving retail...

Area Customer Service Manager New

Nsw Trains

Sydney, NSW

Youre agile, keen and open to meaningful work and opportunities that come your way.Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. If youd like further inf...

Customer Success Manager (Customer Success) (Blockchain) New

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

Analytical /Insights Client Manager ( Credit Cards) New

Solve Recruitment

Sydney, NSW

Data analytic experience with SQL (preferred) and/or SAS or other Analytical software. Data visualization experience with Tableau and/or other visualization software. Proficiency with Microsoft Office Excel ( Pivot tables, Macro...

Customer Growth Manager

Visa

Sydney, NSW

Permanent

Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates. Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaborati...

Senior Project Manager, Customer Delivery, Calypso

Nasdaq

Sydney, NSW

Permanent

Track the progress of implementation to meet deliverables and the system golive date. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Day-to-day management and leadership of the project and the p...

Customer Success Manager

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

Customer Development Manager - Repco Automotive - Inner Western Sydney area

Repco

Camperdown, NSW

Attend and participate in sales meetings, trade shows & training sessions. Achieve sales budgets through a proactive and innovative approach. Ability to liaise and build relationships with customers and company stakeholders. Exper...

Customer Experience Manager

Fishbowl

Rosebery, NSW

Evidence of an original mindset to refine and implement a comprehensive CX strategy aligned with overall business goals. Experience leading CX in comparable retail, food, or challenger brands. Project management experience, wit...

Spoke Manager - Alexandria Customer Fulfilment Centre

Coles Supermarkets

Alexandria, NSW

Lead a high-performance team. Create and drive a high-performance culture and positive work environment. Oversee and drive a highly customer-focused culture across Spoke inbound, dispatch, dekit, operations. Collaborate and influ...

Customer Service Manager

Fast Facilities Services

Alexandria, NSW

Include but not limited to:. Assigning jobs to appropriate teams. Acting on emails. Assigning incoming emails.. Directing assigned Cleaners for work specifics when required. Training staff members. Processing Jobs/reports a...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

Business Analyst (Billing & Customer Management Systems) 6-month relief position

Prvidr

Sydney, NSW

Collaborate with stakeholders (both internal and external) to elicit, analyse, and document business requirements.. Translate business needs into clear and concise functional specifications.. Work closely with development teams...

Team Manager - Delivery Driver - Alexandria Customer Fulfilment Centre

Coles Group

Alexandria, NSW

Permanent

Lead a high-performance team. Create and drive a high-performance culture and positive work environment. Oversee and drive a highly customer-focused culture across Spoke inbound, dispatch, dekit, operations. Collaborate and influe...

Squad Lead Senior Manager, Digital, Marketing & Customer Analytics

Hsbc

Sydney, NSW

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

Customer Service Manager

Sap Fioneer

Sydney, NSW

Primary Contact for the customer including point of escalation. Understand the customer business, goals and challenges in order to guide resolution and provide quality support and services. Ensure contractual obligations fulfillme...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

EDR Case Manager (Customer Excellence Associate)

Ing

Sydney, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Onboarding Manager

Complispace

Sydney, NSW

Take ownership of Customer Onboarding and implementation projects, including building and executing implementation plans. Identify, document, and manage project risks and issues, and escalate when required Provide onsite and remot...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Support Manager

Complispace

Sydney, NSW

Passionate about creative problem-solving for customers and internal teams. Eager to learn and thrive in a collaborative environment. A thoughtful communicator who can break a customer issue down to its core components Analytical...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Service Manager

Supercare Cleaning

Sydney, NSW

Inspect all client premises assigned to you according to the agreed visit schedule. Training and induction of cleaners to ensure they are aware of their responsibilities, standards to uphold and safety obligations. Ensure all Insp...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...