Customer Insights Manager jobs in Alexandria, NSW

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CUSTOMER SUCCESS MANAGER / SERVICE DELIVERY MANAGER

Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...

CompanyGenesis It Recruitment
AddressSydney, NSW
CategoryManagement
Date Posted 21 hours ago See detail

Customer Success Manager / Service Delivery Manager New

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...

Head Of Customer Insights (Remote) New

Stake

Bondi Junction, NSW

Ourworking environment is energetic, collaborative and supportive everyoneis encouraged to take ownership and challenged to deliver high-qualityexecution.Our internal mantra is never settle and we all share an ambitionto grow...

Customer Success Manager

The Onset

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Studio Manager/Customer Service Manager

Deer Ruby

Sydney, NSW

Studio Manager/Customer Service Manager to join our awesome Sydney-basedteam.Australian brand with a mission to create beautiful pieces that tell a story eachone is handmade with love by our team.Our Sydney studio is based in Ma...

Customer Service Manager

Healthshare Nsw

Sydney, NSW

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable Hybrid working:enjoy a combination of working from home and the office Great leave conditions:enjoy one day off each month as...

Strategic Insights Manager

Qantas Airways

Mascot, NSW

Challenge yourself to work with a broad stakeholder group across Qantas Loyalty. Take an opportunity to grow and diversify your career. Full time permanent position based at our Mascot Campus. 5+ years in Insights, Analytics led r...

Customer Insights Specialist

Qbe Insurance

Sydney, NSW

Permanent

You will be a trusted advisor to multiple stakeholders, leveraging both quantitative and qualitative research to identify opportunities to deliver actionable insights to help stakeholders to deliver on their key business goals.You...

Voice of Customer Manager

Genesiscare

Alexandria, NSW

Permanent

Excellent relationship building skills. Good attention to detail and ability to follow through. An understanding of the importance of governance processes. Excellent written and verbal communication skills. Customer (patient) cent...

Manager, Member Data Insights

Aware Super

Sydney, NSW

Providing team leadership i.e. guidance and mentorship to your team members and fostering a positive and collaborative work environment. Owning and managing framework and processes required to allow your team to operate in an agil...

Customer Support Manager

Iag

Sydney, NSW

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

Voice of Customer Program Manager

Canva

Sydney, NSW

Permanent

You'll develop a strong knowledge of Canva's products and features to be able to relate user feedback to the different experiences. You'll become deeply familiar with the different issues and requests our users express in their fe...

Product Manager, Customer OnBoarding

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Permanent

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

Senior Manager, Analytics & Insights

Rabobank

Sydney, NSW

Permanent

Enable the Bank to take risk that will help it achieve its primary objectives while keeping all other risks within appetite and protecting the value of our assets; and. Make sure our risk processes and supporting frameworks are op...

Customer Success Manager

Publift

Sydney, NSW

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...

Customer Success Manager

Teradata

Sydney, NSW

Permanent

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

Customer Relationship Manager

People2People

Sydney, NSW

$80,000 per year

Establishing and maintaining relationships between franchisees. Ability to identify and address learning needs for franchisees and students. Conduct follow-up consultations and provide recommendations for growth. Analysing centre...

Customer Implementation Manager

Gorgias

Sydney, NSW

Permanent

As the first point of contact, this role is instrumental in managing all aspects of customer relations post-sales stage.You will actively contribute to our mission of providing a white-glove onboarding experience, showcasing the v...

Customer Success Manager, Unit 42

Palo Alto Networks

Sydney, NSW

Permanent

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Provide high touch/white glove customer outreach immediately pos...

Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

Manager Customer Outcomes

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Do work that mattersThe Customer Outcomes team is part of Group Customer Advocacy and Vulnerability (GCAV) within Customer and Community Advocacy (CCA).GCAV is the voice of our customers and communities making sure theyre heard,...

Customer Data Insights Analyst

Ing

Sydney, NSW

Permanent

Develop analytics reporting to understand customer behaviour, channel use, customer segments, product value, social media and lifetime value and presenting these insights and recommended actions in an engaging way. Gather, and pro...

Associate Customer Account Manager

Nsw Health

Sydney, NSW

$122,850-139,559 per year

Demonstrated record of achievement in Customer Account Relationship Management in an ICT service environment, including relevant qualifications or equivalent demonstrated experience. This includes sound knowledge and experience in...

Customer Relations Manager

The Star Entertainment Group

Sydney, NSW

Permanent

Manage client relationships that grow our VIP patron database to increase The Star Entertainment's domestic market share. Develop customer-centric growth strategies that align to relevant compliance and statutory requirements. Ide...

Consumer Insights Manager - FMCG / Health and Wellness

Resources Group

Sydney, NSW

You have a proven track record as a Consumer Insights Manager or Agency Market Researcher within FMCG or CPG. You have a strong understanding of primary research methodologies across quantitative and qualitative research, with any...

Customer Service Manager - Industrial

Lead Group

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

Customer Success Manager

Generation-E

Sydney, NSW

Regularly engage contracted customers to be the voice of the customer inside Generation-e. Transition customers from projects to managed support. Ensure progression and escalation of high priority client activities. Understand you...