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Customer Insights Manager jobs in Alexandria, NSW

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CUSTOMER SUCCESS MANAGER - REMOTE/FLEXIBLE

As a Customer Success Manager, you'll set your own hours, work from home, build global connections, and help make a positive impact in the lives of others. * Lifelong Learners Embrace personal development and leadership training.R...

CompanyReal Work Life Balance
AddressSydney, NSW
CategoryManagement
Job typeContract
Date Posted a month ago See detail

Customer Success Manager - Remote/Flexible

Real Work Life Balance

Sydney, NSW

As a Customer Success Manager, you'll set your own hours, work from home, build global connections, and help make a positive impact in the lives of others. * Lifelong Learners Embrace personal development and leadership training.R...

a month ago seen See more...

Customer Success Manager

Smartly

Sydney, NSW

Manage and nurture your own customer accounts through day to day communication and online marketing expertise. Work closely with customers to improve platform usage, improve customers knowledge on Smartly.io and build data-driven...

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Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

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Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

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Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

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Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

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Analytics, Insights and Engagement Manager

Resolution Life

Sydney, NSW

Creating and continuously improving people dashboards for management and boards. Completing annual data submissions and interpreting/translating results for a variety of audiences. Supporting the annual delivery of the performance...

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Analytics, Insights and Engagement Manager

Atlamgroup

Sydney, NSW

Our platform vision is to be the leading in-force specialist life-insurer in Australasia by 2024, by being customer-obsessed and data-driven. The strategic priorities of the platform are focused on ensuring the business is future-...

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Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

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Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...

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Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

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Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

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Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

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Digital Insights & Analytics Manager

Talentweb Consulting

Sydney, NSW

Permanent | Full-time | Hybrid WFH. Craft data-driven recommendations to drive commercial outcomes and hone your storytelling skills. Circa $140k+super+10% bonus. Analyse and explain sales and revenue performance through regular r...

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Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

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Customer Service Manager

I-Pharm Consulting

Sydney, NSW

+ Super + Bonus

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

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Customer Communications Manager

Tal

Sydney, NSW

Permanent

12 month opportunity. 2 years' plus experience in management of customer/mandatory communications or similar. Experience in managing communications with complex technical and regulatory requirements. Experience within Financial Se...

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Customer Service Manager

I-Pharm Consulting

Sydney, NSW

Permanent

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

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Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Permanent

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

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Case Manager - Customer Relations

Experis

Sydney, NSW

Permanent

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

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Marketing Director - APAC Insights & Customer Value

American Express

Sydney, NSW

Permanent

Develop strategies and priorities for the APAC Insights and Customer Value team working closely with GMS General Managers and leadership in each APAC market. Lead the team to support Merchant acquisition & negotiations through pro...

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Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

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Manager, Regulatory Framework & Insights

Ing

Sydney, NSW

Permanent

Maintain the end-to-end Regulatory Risk framework including ongoing refinements. Track regulatory commitments. Develop an effective reporting strategy tapping into different sources of internal and external data. Develop insights...

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Service Integration Manager - Customer

Westpac

Sydney, NSW

Permanent

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

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Performance Solutions Manager, Large Customer Sales

Google

Sydney, NSW

Permanent

Bachelor's degree or equivalent practical experience. 6 years of experience in advertising sales, business development, marketing, consulting, or media. Experience in digital advertising branding and Performance Solutions. Experie...

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Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

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Customer Strategy Manager, Hygiene

Reckitt Benckiser

Sydney, NSW

Permanent

We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SalesOur Sales teams help to deliver Reckitt's purpose by buil...

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Senior Manager, Research and Insights

Qantas

Sydney, NSW

Contract

Challenge yourself to champion data-driven, customer-centric input into decision-making. Working within the Research and Insights team to synthesise customer research into valuable insights for action. Fixed-term contract until Fe...

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Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

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Customer Support Centre Manager

Experis

Sydney, NSW

$130,000 - $140,000 a year

Order execution. Monitor orders with internal stakeholders. Provide support for order backlogs. Provide oversight of outstanding purchase orders. Shipping and logistics. Manage inbound and outbound shipping processes. Ensure compl...

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