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Customer Insights Manager jobs in Alexandria, NSW

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INSIGHTS MANAGER

Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness. Maintaining a deep understanding of clients strategic priorities and demonstrating this understanding in you...

CompanyRfi Global
AddressSydney, NSW
CategoryAccounting & Finance
Date Posted 2 months ago See detail

Insights Manager

Rfi Global

Sydney, NSW

Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness. Maintaining a deep understanding of clients strategic priorities and demonstrating this understanding in you...

2 months ago seen See more...

Client & Brand Insights Manager

Ioof Holdings

Sydney, NSW

Date: 17 Mar 2024 Location: Sydney, NSW, AU, 2000 Melbourne, VIC, AU, 3000 Employment Type: Max Term Full Time 13 Month Secondment Agnostic Location - Preferably Sydney or Melbourne Hybrid Working - 2 Days in the Office/3 from Hom...

2 months ago seen See more...

Client & Brand Insights Manager

Insignia Financial

Sydney, NSW

13 Month Secondment Agnostic Location - Preferably Sydney or Melbourne Hybrid Working - 2 Days in the Office/3 from Home The Role Great opportunity to support the delivery of client and brand research insights that communicate imp...

2 months ago seen See more...

Client & Brand Insights Manager

Ioof Holdings Ltd.

Sydney, NSW

13 Month Secondment. Agnostic Location - Preferably Sydney or Melbourne. Hybrid Working - 2 Days in the Office/3 from Home. Manage the tracking and reporting of key client experience (NPS), voice of client and brand health researc...

2 months ago seen See more...

Commercial Insights Manager

Cashrewards

Sydney, NSW

As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.About the Role Your FocusLead and develop a team of analysts.Lead Commercial Insights to support the BAU drivers in the KPI tree,...

2 months ago seen See more...

Head of Customer Insights

Stake

Sydney, NSW

Permanent

Develop an up-to-date understanding of the mindset and behaviours of investors beyond Stake's customer base; in terms of their broad motivations and tensions in life, their relationship to money, engagement with financial services...

2 months ago seen See more...

Analytics & Insights Manager

Novartis

Sydney, NSW

Permanent

Strong understanding of specific therapeutic area data needs. Monitor and analyse performance data and market trends to identify opportunities to improve business performance. Using predictive and prescriptive analytical models to...

2 months ago seen See more...

Insights Manager

Rfi Global

Sydney, NSW

Permanent

Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness. Maintaining a deep understanding of clients strategic priorities and demonstrating this understanding in you...

2 months ago seen See more...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

4 weeks ago seen See more...

Manager, People Technology, Data & Insights

Reserve Bank Of Australia

Sydney, NSW

Permanent

We are seeking a solution oriented Workday expert to join the RBA as our Manager, People Technology, Data & Insights role. In this pivotal, newly created role, you will support the execution of the RBAs People Strategy through de...

4 weeks ago seen See more...

Manager, Analytics & Insight

Amp

Sydney, NSW

Permanent

Be a leader in our journey to transform the way our Platform Distribution team is enabled through data, analytics and insight. Lead the development and maintenance of data assets and analytical tools that support targeted sales ac...

4 weeks ago seen See more...

Safety, Health & Wellbeing Manager | Customer Fulfilment

Woolworths Group

Sydney, NSW

Permanent

Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...

4 weeks ago seen See more...

Manager, Culture Measurement & Insights

Iag

Sydney, NSW

Permanent

Extensive experience in a large, complex organisation with some exposure to Organisational Development, Learning or People & Culture. Demonstrated experience in best practice research and using data to inform insights. Strong orga...

4 weeks ago seen See more...

Engineering Manager - Customer Data Platform

Rokt

Sydney, NSW

Permanent

Lead the design, implementation and maintenance of massive data ingestion systems. Manage and develop a team of autonomous and high performing engineers. Cut production level code that can be built upon by your team and the wider...

4 weeks ago seen See more...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

4 weeks ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

4 weeks ago seen See more...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Sydney, NSW

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

4 weeks ago seen See more...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

4 weeks ago seen See more...

Senior Account Manager / Customer Service Representative

Atlamgroup

Sydney, NSW

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding car...

a month ago seen See more...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

a month ago seen See more...

Customer Success Manager AU

Paypal

Sydney, NSW

Drive for Results Negotiating Approachability Time Management Customer Focus Business Acumen Active Listening and Strong communication skills 2-3 years' experience within a Customer Success, and client relationship management envi...

a month ago seen See more...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

a month ago seen See more...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

a month ago seen See more...

Manager, Technical Customer Success - SMB

Microsoft

Sydney, NSW

Act as a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in their digital and business transformation.Leverage expertise in relationship building and influencing to m...

a month ago seen See more...

Customer Success Manager (Technical Service Delivery)

Genesis It Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

a month ago seen See more...

Service Delivery Manager (Customer Success)

Genesis It Recruitment

Sydney, NSW

$120,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

a month ago seen See more...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

a month ago seen See more...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

a month ago seen See more...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

a month ago seen See more...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

a month ago seen See more...

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