Customer Operations Manager jobs in Sydney, NSW
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CUSTOMER OPERATIONS MANAGER (CONTACT CENTRE)
Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...
| Company | Flexischools |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Salary | $85,000-110,000 per year |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
Customer Operations Manager (Contact Centre)
Flexischools
Sydney, NSW
$85,000-110,000 per year
Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...
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Senior Business Operations Manager - Product & Technology New
Xero
Sydney, NSW
Permanent
Be the subject matter expert in either SaaS product operations or marketing and launches operations. Have a minimum of 8+ years in operations, marketing operations, product or strategy roles, SaaS experience preferred. Strong unde...
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Customer Operations Manager
Six Degrees Executive
Sydney, NSW
Provide leadership and coaching to the team. Establish performance benchmarks and coach team to achieve KPIs. Resolve customer conflicts and handle escalation procedures. Review and provide recommendations on Order to Cash process...
2 months ago seen See more...
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Safety, Health & Wellbeing Manager | Customer Fulfilment New
Woolworths Group
Sydney, NSW
Permanent
Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...
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Strategy & Operations Manager, Regulatory Risk & Compliance New
Uber
Sydney, NSW
Permanent
Complete all required data pulls and analysis as required for audits, investigations, or ad-hoc regulatory requests; and build out required data delivery guidelines, format and tracking tools required to ensure defect-free executi...
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Principal Business Operations Manager, ES - TAM Field Operations New
Amazon
Sydney, NSW
Permanent
10+ years of experience leading Sales Operations or Business Operations in an enterprise environment. 5+ years of experience in project management and leading large cross-functional teams in operations and process improvement area...
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Strategy and Operations Manager New
Uber
Sydney, NSW
Permanent
Make continuous improvement of existing compliance processes and safety controls to minimize business risks, minimize frictions to the delivery people and improve safety of the delivery people. Analyze impact of potential regulato...
4 hours ago seen See more...
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Facilities Operations Manager New
Sodexo
Sydney, NSW
Contract
Company DescriptionSeek AdSeek AdQualificationsSeek AdAdditional InformationSeek Ad...
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State Operations Manager - NSW & ACT
Motorserve Pty Ltd
Sydney, NSW
Build a culture that is consistent with the organisations vision, purpose, values and strategy, focusing on impact and the achievement of measurable outcomes and accountability. Ensure workplace health and safety actions are comp...
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Manager, Media Production & Operations New
Sony Music
Sydney, NSW
Permanent
Manage local and regional Media Engineering teams. View work request system and evaluate open issues to ensure all work is completed as requested by clients. This includes following up with open requests and ensuring they are clos...
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Engineering Manager - Customer Data Platform New
Rokt
Sydney, NSW
Permanent
Lead the design, implementation and maintenance of massive data ingestion systems. Manage and develop a team of autonomous and high performing engineers. Cut production level code that can be built upon by your team and the wider...
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General Manager Wellness and Spa - Elysia Brand and Operations New
Elysia Wellness Retreat
Sydney, NSW
Permanent
Partner with the Brand and marketing team to develop the ideal brand positioning, including determining ideal target segments. Oversee the overall delivery and success of the property, whilst leading the onsite team and working co...
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Customer Service Specialist, Funding & Settlement Operations New
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
As a values driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. Talk to us about how these arrangements might work in the ro...
17 hours ago seen See more...
Customer Success Manager New
Employment Hero
Sydney, NSW
$90,000-95,000 per year
Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...
18 hours ago seen See more...
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EL1 Tech Lead Customer Identity & Access Management New
Softtestpays
Sydney, NSW
Contract
Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...
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EL1 Customer Identity & Access Management Integration Engineer New
Softtestpays
Sydney, NSW
Contract
Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...
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Manager, Customer Support
Intercom
Sydney, NSW
Permanent
People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...
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International Customer Operations Officer
Torrens University Australia
Surry Hills, NSW
Permanent
It encompasses liaison with students, agents, third party partners, corporate partners and university partners.On a typical day in this role you will:Be responsible for processing new and continuing student change requests includi...
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International Customer Operations Officer
Think Education
Surry Hills, NSW
Permanent
It encompasses liaison with students, agents, third party partners, corporate partners and university partners.On a typical day in this role you will:Be responsible for processing new and continuing student change requests includi...
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Customer Operations Manager
Lyka Pet Food
Alexandria, NSW
Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...
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Customer Operations Manager
Lyka
Alexandria, NSW
Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...
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Customer Operations Manager
Six Degrees Executive
North Sydney, NSW
Provide leadership and coaching to the team. Establish performance benchmarks and coach team to achieve KPIs. Resolve customer conflicts and handle escalation procedures. Review and provide recommendations on Order to Cash process...
2 months ago seen See more...
Customer Support Operations Manager NSW
Philips
Sydney, NSW
You will be responsible for leading a high performing team of up to 13 Field Services Engineers/ Customer Support Engineers across multiple modalities ensuring a high level of teamwork and engagement levels as well as continuing t...
2 months ago seen See more...
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Customer Identity & Access Management Integration Engineer - IAM New
Dfp Recruitment
Surry Hills, NSW
$182,000-208,000 per year
Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...
19 hours ago seen See more...
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EL1 Tech Lead - Customer Identity & Access Management New
Peoplebank
Surry Hills, NSW
Contract
Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and...
19 hours ago seen See more...
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EL1 Customer Identity & Access Management Integration Engineer New
Peoplebank
Surry Hills, NSW
Contract
Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...
19 hours ago seen See more...
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Operations Manager - Operations & Systems Integration
Novum Global
Sydney, NSW
Lead the Operations Team to meet and exceed targeted business goals. Strategically select and implement an advanced ticketing system integrated with AI, CRM, IVR, and other communication channels. Drive the adoption of innovative...
6 days ago seen See more...
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Customer manager
Perceptor
Sydney, NSW
This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of banks, insurers and financial/professional services businesses. Demonstrating the business values and behaviour...
6 days ago seen See more...
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Operations Manager - Care Coordination
Medibank
Sydney, NSW
Our 2030 vision is to be the healthiest workplace in Australia - so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work. As such, this role has lots of freedom to wo...
6 days ago seen See more...
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Rental Operations Manager
Atlas Copco
Sydney, NSW
Functional area: Service Country: Australia Cities: Sydney, NSW On-Site/Remote: On-Site Brand: Atlas Copco Company name: Atlas Copco Australia Pty Ltd Date of Posting: April 18, 2024 Collaborate with team to ensure professional r...
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