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CUSTOMER SUCCESS ACCOUNT MANAGER

Liaising with customers and establishing trusted and strategic customer relationships to help drive the continued value of our products and services. You will monitor the health of your portfolio, identify and mitigate churn risk...

CompanyChewzie
AddressBrisbane, QLD
CategoryAccounting & Finance
Date Posted 5 days ago See detail

Customer Success Account Manager

Chewzie

Brisbane, QLD

Liaising with customers and establishing trusted and strategic customer relationships to help drive the continued value of our products and services. You will monitor the health of your portfolio, identify and mitigate churn risk...

Customer Success Account Manager

Eventsair

Eight Mile Plains, QLD

Effectively co-ordinate, manage and document multiple new customers onboarding and training projects. Devise and deliver customized plans for customer event projects from configuration through to Event Delivery. Prepare the most a...

Customer Success Manager (Customer Success) (Blockchain) New

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

Expression of Interest - Customer Success Manager New

Marlee

Australia

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

Customer Success Manager New

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

Customer Success Manager

Five By Five

Gold Coast, QLD

Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

Customer Account Manager - Wholesale Tyres

Otr Australia Pty Ltd

Bellevue, WA

Maintain relationships with an existing customer base. Identify and develop new business opportunities. Work to achieve and exceed monthly sales and margin targets. Provide advice and support to our network of customers, whilst pr...

Customer Success Manager

Glean

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager - Brisbane

Ibm Interactive

Brisbane, QLD

Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.Problem Solving:Analyze complex/new situations, anticipate potential problems and future trends, assess opportuniti...

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Success Manager

Data#3

Perth, WA

Join our high-performing team.. Work for an Australian HRD Employer of Choice winner for 9 years in a row!. Join a forward-thinking organisation that values new ideas and innovation.. Understand various industries and businesses t...

Customer Success Manager

Lucidya

South Australia

Manage customer onboarding and product training. Educate customers on the use and benefits of our products and services. Ensure customers get fast time-to-value. Keep clients engaged and regularly using products (increasing adopti...

Customer Success Manager

Cuttable Operations

South Yarra, VIC

Customer Objectives Support: Understand customers' operations, success metrics, and challenges to provide tailored solutions that help them achieve their business goals. Platform Expertise: Develop deep expertise in the Cuttable p...

Customer Success Manager

Easyserv

Melbourne, VIC

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Customer Success Manager

The Access Group

Brisbane, QLD

The Customer Success Manager is responsible for the APAC timezone support team, support escalations, onboarding and technical solution support, and communication on product fixes and enhancements with the development team. The dut...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

Senior Customer Success Manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...

Technical Customer Success Manager

Esentire

Melbourne, VIC

Provide technical expertise in the service you are working with to our customers. Help the customer plan their deployment of our services. Make recommendations to the customers on best practice in setting up the system, both by eS...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Customer Experience Account Manager

Oilandgasjobsearch.com

Brisbane, QLD

Proven experience in Business to Business Customer Account Management with a strong emphasis on tailoring service to customer's needs (Utilities experience desirable). Strong customer relationship-building skills. A pro-active app...

Customer Success Manager

Guestpix Pty Ltd

Adelaide, SA

Manage, roster, lead and support a team of casual customer service staff to ensure high levels of support and sales service. Develop systems to elevate team knowledge and efficiency. Act as the first point of contact for all custo...

Customer Success Manager

Easy Payroll Global

Caringbah, NSW

Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...

Customer Success Manager

Bluefit

Moss Vale, NSW

Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...