Customer Success Manager jobs in North Sydney, NSW

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NATIONAL CUSTOMER MANAGER

Our inclusive and welcoming culture. Guaranteed flexible working arrangements. Financial benefits including incentive bonus scheme, novated lease, referral bonuses. Advancement of your career through professional development. Re...

CompanyKairros
AddressSydney, NSW
CategoryManagement
Job typeFull time
Date Posted a week ago See detail

National Customer Manager

Kairros

Sydney, NSW

Our inclusive and welcoming culture. Guaranteed flexible working arrangements. Financial benefits including incentive bonus scheme, novated lease, referral bonuses. Advancement of your career through professional development. Re...

Customer Success Associate

Ownhome

Potts Point, NSW

Note - this role is open to accepting applications from qualified candidate's with a Working Holiday Visa.. There are both part-time and full-time internships available.. Anwesha: 10/10 would recommend! Had the absolute best time...

Customer Success Specialist (Top Tier)

Freshworks

Sydney, NSW

Professionally manage relationships with a portfolio of assigned accounts. Build executive relationships within the customers organization. Make sure you exceed customer retention goals and ensure consistently high retention rates...

Client Success Manager

Meltwater Australia Pty Limited

Sydney, NSW

Permanent

You will challenge existing norms within our industry and act not only as an expert in Meltwater's product set, but as an extension of our client's communication and marketing teams. You will be a part of Meltwater's growing accou...

Customer Success Associate

Lifeworks

Sydney, NSW

Permanent

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

Customer Success Consultant

Phocas Software

Sydney, NSW

$85,000-110,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

Senior Account Manager / Customer Service Representative

Atlamgroup

Sydney, NSW

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding car...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Client Success Manager

Meltwater

Sydney, NSW

Permanent

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...

Senior Customer Success Analyst

Stake

Sydney, NSW

Permanent

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

Customer Success Architect (ANZ)

Neo4J

Sydney, NSW

Permanent

Advise our customers as the technical expert on how best to leverage Neo4j's suite of products to meet their current business objectives and align with their longer term vision. Partner with our CSMs to host/participate regular me...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

Customer Service Manager

Laundy Hotels

Lane Cove, NSW

Oversee the day-to-day operations of the call centre team, ensuring high levels of customer satisfaction and service excellence. Implementation and execution of reservation promotions. Responsible for the recruitment, training, an...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...

Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

Manager - Client Success

Cashrewards

Sydney, NSW

Manage a team comprising of Senior Account Managers, Account Managers, Account Executives, and a Coordinator. Collaborate with team members to establish clear goals. Coach and mentor team members to achieve goals, KPI's and succes...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

+ Super + Bonus

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

Customer Communications Manager

Tal

Sydney, NSW

Permanent

12 month opportunity. 2 years' plus experience in management of customer/mandatory communications or similar. Experience in managing communications with complex technical and regulatory requirements. Experience within Financial Se...