Customer Success Manager jobs in The Rocks, NSW

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CUSTOMER SUCCESS MANAGER

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

CompanyEmployment Hero
AddressSydney, NSW
CategoryManagement
Salary$90,000-95,000 per year
Job typeFull-time
Date Posted 2 days ago See detail

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

Customer Success Manager AU

Paypal

Sydney, NSW

Drive for Results Negotiating Approachability Time Management Customer Focus Business Acumen Active Listening and Strong communication skills 2-3 years' experience within a Customer Success, and client relationship management envi...

Customer Success Manager (Technical Service Delivery)

Genesis It Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Customer Success Manager - Remote/Flexible

Real Work Life Balance

Sydney, NSW

As a Customer Success Manager, you'll set your own hours, work from home, build global connections, and help make a positive impact in the lives of others. * Lifelong Learners Embrace personal development and leadership training.R...

Customer Success Manager

Smartly

Sydney, NSW

Manage and nurture your own customer accounts through day to day communication and online marketing expertise. Work closely with customers to improve platform usage, improve customers knowledge on Smartly.io and build data-driven...

Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Customer Success Manager

Morningstar Inc.

The Rocks, NSW

Join a diverse community of great people who support their peers and their communities. We give our employees opportunities to grow from early career to experienced hires-and you can build a career that matters at Morningstar. We...

Senior Customer Success Manager

Telus Corp

The Rocks, NSW

Retaining, growing, and managing large and complicated account portfolios in a way that creates value. Demonstrating a consultative client approach by developing a deep understanding of clients' needs and business issues and takin...

Customer Success Manager, APAC

Bigtincan

The Rocks, NSW

Hybrid Role - 2 days in office / 3 days in your home officeResponsibilities:- Act as an Implementation Specialist during onboarding, training, and monitoring the management of projects to ensure deadlines are met and launches are...

Scale Customer Success Manager

Monday.com

The Rocks, NSW

Follow the Scale practices and strategy for each customer based on data analysis and the customer's needs. Identify, design, and being able to achieve the customer's goals in a short-term relationship. Excel in an ever-evolving sp...

Customer Success Manager

Darktrace

The Rocks, NSW

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

Staff Customer Success Manager

Kong

The Rocks, NSW

Ensure constant communication with customers and emerge as the customer's trusted technical advisor and partner. Establish business value for customers and help them achieve the targets and ROI. Responsible for customer adoption a...

Customer Success Manager - APAC

Vanta

The Rocks, NSW

Work with Vanta customers across industries, functions, and stages of their customer journey in both 1:1 and scaled manners. Surface and create best-in-class scaled resources based on customer needs. Empower customers to become se...

Customer Success Manager

Avepoint

The Rocks, NSW

Developing business value assessment program by creating Customer Success metrics to support product on-boarding, product adoption as well as customer retention and satisfaction goals. Leading and serving as the technical account...

Customer Success Manager

Trintech

The Rocks, NSW

Primary ownership and accountability for understanding customer's goals and helping them to achieve them through the adoption and expansion of use of Trintech products within assigned portfolio of accounts. Develop an understandin...

Customer Success Manager

Atlamgroup

Pyrmont, NSW

Fully remote Customer Success Executive Opportunity in SAASand AI. Our client partners with some of the biggest names in sport, fashion, home delivery, and travel you will be helping clients drive new revenue streams and take ful...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

Customer Success Manager Lead, APAC

Upguard

Sydney, NSW

We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. #LI-BW1UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position...

Customer Success Manager

Weel

Sydney, NSW

Our funding is being put to good use, helping us to grow and strengthen our product offering, and most importantly, invest in a team of exceptionally talented people.A number of notable highlights and accolades we're proud to incl...

Senior Customer Success Manager

Amplitude

Sydney, NSW

Accountable for the customers overall success of Amplitude, including value-focused activities tied to their invested areas of the product, continuous adoption, and overall customer health. Act as the trusted advisor throughout t...

Customer Success Manager

Telus Communications

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

Customer Success Manager - Majors

Klaviyo

Sydney, NSW

Be passionate about Customer Success and establish yourself as the trusted advisor for ~40 Mid Market/Enterprise Klaviyo customers. Strategically consult with these customers to devise strategies to help increase email revenue for...

Customer Success Manager

Kennedy Reid

Sydney, NSW

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes within...

Customer Success Manager

Salesforce.com, Inc.

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Customer Success Manager

Tableau

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Senior Customer Success Manager - 12 month FTC

Sonder Australia

Waterloo, NSW

500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...

Customer Success Manager

Meltwater Group

Sydney, NSW

Work with Renewal managers on managing a client portfolio to make sure they are achieving their desired outcomes, are educated on best practices and ensuring high retention with effective value building. Guide customers onboarding...

Customer Success Manager - Unit 42

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customersProvide high touch/white glove customer outreach immediately post...