Customer Support Lead jobs in Victoria

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CUSTOMER FULFILMENT OPERATIONS LEAD

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

CompanyShell Energy
AddressMelbourne, VIC
CategoryAccounting & Finance
Date Posted a month ago See detail

Customer Fulfilment Operations Lead

Shell Energy

Melbourne, VIC

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

Lead Customer Service Representative

Oilandgasjobsearch.com

Melbourne, VIC

8Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cookiebot2Learn more about this...

Customer Service and Office Administration Support

Pandy Ptd Ltd

Kensington, VIC

Being the first point of contact for queries and information. Activelyliaise with customers in a service centre type environment (Phone and Email). Work within a team, but also work autonomously. Flexible and amiable nature. High...

Online Customer Service Support - women's fashion

Permanser

Melbourne, VIC

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

Online Customer Service Support - women's fashion

Permanser Consulting

Melbourne, VIC

Permanent

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

Customer Service/Sales Admin Support Assistant

Chandler Personnel

Broadmeadows, VIC

Location: Broadmeadows Timing: 8:30am - 4:30pm Pay rate: $31 Casual to Perm Sales Order Entry and Validation to support billing and delivery accuracy. Process and management of Electronic Document Information (EDI) systems (ideal...

Expression of Interest - Admin/ Business Support & Customer Service

Public Sector People

Melbourne, VIC

Previous experience working within Local Government ONLY.. Customer Service- Previous experience working in high volume call centers. Ability to work within team environments. Have previous experience usingTRIM, Objective, Author...

PMO Lead, Regulatory & Compliance (Project Support Services Lead)

Energy Australia External

Victoria

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

Customer Service and Sales Support Manager – Luxury Door Hardware

Salexo Consulting

Melbourne, VIC

Be the driving force behind our sales inquiries, handling them with finesse and expertise. Create seamless experiences for customers, from initial contact to post-Sales Support. Manage and maintain our CRM systems, utilizing data...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

Customer Service Officer - Office Support

The Basford Group

Breakwater, VIC

Process customer orders accurately and efficiently. Respond to customer inquiries regarding stock availability, pricing, and product information via email and telephone. Provide outstanding Customer Service to ensure customer sati...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Expression of Interest - Admin/ Business Support & Customer Service - Northern S

Public Sector People

Melbourne, VIC

Previous experience working within Local Government ONLY.. Customer Service- Previous experience working in high volume call centers. Ability to work within team environments. Have previous experience usingTRIM, Objective, Author...

Customer Service and Administration Support

Andros Barker's Australia Pty Ltd

Melbourne, VIC

Processing of weekly orders of various customers and stakeholders. Organize shipments and build relationships with the warehouses and logistics. Maintain records of current contracts, logistic data, and specifications. Investigate...

Customer Service / Sales Support Role - Driza-Bone

Hancock Agriculture

Melbourne, VIC

Customer Queries: Manage all forms of customer interactions (phone, email, live chat) with the goal of resolving queries swiftly and satisfactorily, and provide exceptional service that enhances our brand reputation. Data Manageme...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...