AddressAndros is a family-owned company based in southwest of France, specialising in fruit and dairy products as well as frozen desserts and confectioneries. Andros' story began in 1910 with a small fruit and nut business, set in the verdant fruit region of Le lot France. Today, our products are sold all around the world in more than 100 countries!
In Australia, we have a strong presence in the retail, food Service and industrial sections with our brands (Bonne Maman, Barker's & Solo Italia) as well as private label.
Our Andros Barker's team is based in Melbourne CBD, and we are currently looking for a Customer Service & Administration Support to join our dynamic Account and Supply Chain team! We're seeking a dynamic individual to assist our Account and Admin Support Manager in managing the shipment, day-to-day orders, and end-customer relationships for our branded and Private label business. If you thrive in a fast-paced environment, enjoy multitasking, and are passionate about delivering exceptional Customer Service, then this role is perfect for you!
In this role you will be responsible for;
- Processing of weekly orders of various customers and stakeholders
- Organize shipments and build relationships with the warehouses and logistics.
- Maintain records of current contracts, logistic data, and specifications
- Investigate and record all customer's complaint and quality questions and respond accordingly.
- Process online orders and relevant questions from customers.
- Assist with forecasting and data entry.
- Provide Administration Support to the wider team.
To be considered for this opportunity the successful candidate will:
- Have a passion for food and an interest in the food industry.
- Demonstrated commercial acumen and a strong Customer Service ethos.
- Excellent written and oral communication skills.
- Strong attention to detail and time management.
- An energetic self-starter and a team player.
- Competent PC user of Microsoft suite of products.
If this sounds like you, we would love to hear from you!
