Customer Support Manager jobs in The Rocks, NSW

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TEAM MANAGER, CUSTOMER CARE

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

CompanyAtlamgroup
AddressSydney, NSW
CategoryCustomer Service
Job typeFull time, Permanent
Date Posted a month ago See detail

Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

Customer Technical Support Specialist

Asx

Sydney, NSW

As one of the worlds leading financial market exchanges, ASX operates at the heart of the Australian financial markets. Through the expertise, experience and passion of its people ASX works to ensure its operations are built on t...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

Agribusiness Team Manager - Relationship Support QLD & NSW

Bendigo & Adelaide Bank

Sydney, NSW

Lead your team of Relationship Associates & Senior Relationship Associates who work closely with our Agribusiness Lenders to provide customer service excellence by delivering a seamless experience for the customer. Support your te...

Customer Care Support Consultant

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Manage record keeping and qualit...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

+ Super + Bonus

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

Customer Communications Manager

Tal

Sydney, NSW

Permanent

12 month opportunity. 2 years' plus experience in management of customer/mandatory communications or similar. Experience in managing communications with complex technical and regulatory requirements. Experience within Financial Se...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

Permanent

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Permanent

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

Workplace Support Services Manager

Amp

Sydney, NSW

Contract

Work with key vendors to ensure the rectification of issues and streamlining of operational procedures. Establish effective relationships with the EA/PA network and key stakeholders to provide effective feedback mechanisms which e...

Case Manager - Customer Relations

Experis

Sydney, NSW

Permanent

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

Service Integration Manager - Customer

Westpac

Sydney, NSW

Permanent

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Performance Solutions Manager, Large Customer Sales

Google

Sydney, NSW

Permanent

Bachelor's degree or equivalent practical experience. 6 years of experience in advertising sales, business development, marketing, consulting, or media. Experience in digital advertising branding and Performance Solutions. Experie...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

Customer Strategy Manager, Hygiene

Reckitt Benckiser

Sydney, NSW

Permanent

We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SalesOur Sales teams help to deliver Reckitt's purpose by buil...

Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

$300,000 - $300,000 a year

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Regional Reverse Logistics Manager, Customer Excellence Systems, ACES

Amazon

Sydney, NSW

BASIC QUALIFICATIONS- Bachelor's degree preferably in Operations, Engineering or Logistics- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment- Proven an...

Customer Service Manager

Proquest Recruitment

Sydney, NSW

$65,000 - $75,000 a year

Supervision of administration and despatch staff. Processing credits/warranties and orders. Answering phone calls and responding in a timely fashion via email. Ability to create excellent relationships with customers to enhance sa...

Information Management Support Officer

Hays Recruitment

Sydney, NSW

Partner with business units across the organisation to identify, define and document business requirements to provide records and Information Management compliance solutions in accordance with the State Records Act 1998. Provide s...

Clinical Business Manager - Integrative Oncology and Supportive Care Service

Chris O'brien Lifehouse

Camperdown, NSW

Manage day-to-day business operations within the Supportive Care and Integrative Oncology department. Assist in the development of business plans for developing service and business models for care delivery. Seek, build and engag...

Senior Manager Customer Bids and Strategy

Allianz

Sydney, NSW

Lead the end-to-end bid management process through to solution design, RFP responses, presentation rehearsal and support the Business Development team with sales conversion, to position Allianz as the preferred Personal Injury ins...

Customer Care Manager

Assure

Sydney, NSW

Customer Support Team TrainingProvide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives Customer Support Technology ManagementIdentify and implement technology to optimiz...

Customer Service Manager - eCommerce

Rode

Sydney, NSW

Manage fraudulent orders, Payal disputes and chargebacks through RDES e-commerce platforms. Manage declined transactions and contacts. Ensure order exceptions are managed promptly so that orders are finalised. Work with worldwid...

Customer Success Manager

Atlamgroup

Pyrmont, NSW

Fully remote Customer Success Executive Opportunity in SAASand AI. Our client partners with some of the biggest names in sport, fashion, home delivery, and travel you will be helping clients drive new revenue streams and take ful...

Customer Service Manager

Nexpay Pty Ltd

Sydney, NSW

$75,000 - $90,000 a year

Lead and manage the Customer Service team to ensure high-quality service delivery and customer satisfaction. Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolu...