Workplace Support Services Manager

Job Description:Workplace Support & Services Manager9 Month Fixed Term ContractIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.If we do our job well, we genuinely add to the prosperity of our country and its people.Workplace Support & Services Manager is the facilities manager for AMP supporting the delivery of the workplace experience across 6 floors. The focus of this role is split across stakeholder engagement building strong connections with the business and EA community, and vendor management of key contracts and relationships. Within the Workplace Experience team there is exposure to projects, relocations, alongside budgeting and data reporting.How you'll make an impact

• Work with key vendors to ensure the rectification of issues and streamlining of operational procedures.
• Establish effective relationships with the EA/PA network and key stakeholders to provide effective feedback mechanisms which ensure value and service in the delivery and support of the workplace and experience.
• Provide support and insights to the colocation strategy and planning process for the resident groups
• Support the Workplace Operations Senior Manager to optimise the Tenancy and building facilities
• Ensure compliance with all security and safety standards and protocols
• Contractor management of suppliers and partners
• The management and reporting of incidents, repairs & maintenance

What you will bring to the team

• Proven experience in a facilities management environment managing commercial premises
• Broad understanding of FM including experience in management and operations of vendors
• Outstanding customer-focus with the ability to build collaborative relationships with external and internal stakeholders and customers.

With your pro-active attitude and process improvement mindset, you can find efficiencies in existing processes and enhance outcomes. What will set you apart is also your ability to deliver your work within timeframes including excellent attention to detail.Experience with Property Assist and Gallagher including budgeting will be well regarded.If you would like to obtain a detailed Job Description or discuss the role further, please call Milica Radomir on 02 9257 5036You'll thrive here if…If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.If you're someone that can hold their own, you'll find AMP quite liberating.Why we think you'll love working at AMPDoing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.We believe in the power of inclusion and diversityWe're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our websiteReady to create your tomorrow?If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.Looking forward to meeting you.