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DIRECTOR OF CUSTOMER SUCCESS
Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...
| Company | Wdci |
|---|---|
| Address | Caloundra, QLD |
| Category | Accounting & Finance |
| Date Posted | 2 weeks ago See detail |
Director of Customer Success
Wdci
Caloundra, QLD
Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...
2 weeks ago seen See more...
- View all - jobs in Caloundra, QLD
Customer Success Officer New
Vanity Group
Marrickville, NSW
Working closely with the APAC sales team to manage the Customer Success of all clients in the APAC region. Communicate effectively with other members of the APAC Customer Service team to ensure accuracy and consistency in all rele...
just now seen
Director, Customer Success
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
a week ago seen See more...
- View all - jobs in Sydney, NSW
Customer Success - Hospital CSSD New
Savi Surgical
Brisbane, QLD
Do you have experience managing within a CSSD or as a Loan Kit Coordinator or something similar; and want a change of scenery?Well maybe this new role is for you.So what exactly will you be doing?Using your knowledge and experienc...
5 hours ago seen See more...
- View all - jobs in Brisbane, QLD
Customer Success Manager - Technical Service Delivery New
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...
24 hours ago seen See more...
Customer Success Executive
Streamtalent
Sydney, NSW
Serve as an expert and advocate for all business products and features. Elevate customer service confidently with personalised onboarding, guidance, education, and training on the SaaS platforms. Proactively addressing customer te...
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Product Success Director - Property & Rating New
Technologyone
Brisbane, QLD
Advocate for reliability culture and SRE voice. Collaborate with stakeholders for quality standards. Promote data-driven decision-making processes. Define operational service roadmaps aligned with architecture. Drive adoption of m...
4 hours ago seen See more...
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Customer Success Manager
Perceptiv Media
Kingsgrove, NSW
*Client Relationship Management:**. Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, addressing their queries and concerns promptly. Conduct regular check-ins w...
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Manager, Customer Success
Sevenrooms
Sydney, NSW
Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...
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Senior Customer Success Manager
Gentrack Ltd
Melbourne, VIC
Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...
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Portfolio Customer Success Manager
Miro
Sydney, NSW
Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...
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Manager – Customer Success
Lloyd Connect
Success, WA
Hybrid ongoing role 2 days WFH / 3 days in the Sydney CBD office. Lead and mentor Customer Success team of 6 with significant market potential. Prev Customer Success Mgmt. exp in B2B preferred. Drive growth & market presence. Pr...
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Customer Success Manager
Noggin
Canberra, ACT
Our SaaS product is critical in supporting everything from natural disasters and emergencies to business continuity incidents, security management and more. With your software implementation and Service Delivery experience, you ca...
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Customer Success Manager
Megaport
Brisbane, QLD
As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall cus...
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Customer Success Manager
Bunyip Pty Ltd
North Melbourne, VIC
Build World-Class relationships by delivering reliable, credible and proactive success strategies to a varied portfolio of clients. Be a specialist in providing solutions to Employers and HRs departments with challenges through m...
2 days ago seen See more...
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Customer Success Executive - Australia (Arabic Speaker)
Sedex
Sydney, NSW
Permanent
Outbound sales, participating in Supplier Engagement Projects building and nurturing trustworthy relationships with non-members to register a new account on Sedex via phone and email outreach. Make an agreed number of outbound c...
2 days ago seen See more...
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Customer Success Associate (Waste Management) - KPMG Origins
Kpmg
Sydney, NSW
Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...
2 days ago seen See more...
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Customer Success Specialist
Creditorwatch
Melbourne, VIC
Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...
2 days ago seen See more...
- View all - jobs in Melbourne, VIC
Customer Success Specialist
Auror
Melbourne, VIC
Building and nurturing relationships with store teams and Loss Prevention leaders, partnering with them to support their team's reporting, use and overall success of Auror. Proactively identifying areas of opportunity to ensure ou...
2 days ago seen See more...
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Customer Experience & Operations Director - Australia
Gsk
Abbotsford, VIC
Develop & lead the implementation of commercial excellence strategy for LOC, aligned with the General Manager and Business Unit Directors and working in close partnership with Regional Leads and cross-functional leads. Lead Austra...
2 days ago seen See more...
- View all - jobs in Abbotsford, VIC
Senior Director, Customer Success Manager
Salesforce
Australia
Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...
a month ago seen
Director, Customer Success
Audience Republic
Sydney, NSW
Lead and manage a high performing Customer Success teamBuild & lead a team of high performing CSM's (Currently 3x CSMs, 1x Support) - across APAC and North AmericaCreate rapid on-boarding process for new team members, including pl...
2 months ago seen See more...
- View all Audience Republic jobs - jobs in Sydney, NSW
Director Customer Success
Resonate Solutions
North Sydney, NSW
5 + years of senior Customer Success experience. A passion for remarkable customer experience and problem-solving with a strong ability to balance customer needs and business priorities. A track record of developing and mentoring...
2 months ago seen See more...
- View all Resonate Solutions jobs - jobs in North Sydney, NSW
Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...
3 days ago seen See more...
- View all Talent International jobs - jobs in Sydney, NSW
Customer Success Manager - Remote
Loving Life Now
Geelong, VIC
Contract
Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...
5 days ago seen See more...
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Customer Success Director
Enable
Sydney, NSW
Set goals and stretch goals for your team on Customer Success health scores and other success metrics such as onboarding, turning off legacy systems, QBRs and system usage. Responsible for the customers assigned to your teams, you...
2 months ago seen See more...
- View all Enable jobs - jobs in Sydney, NSW
Customer Success Manager
Cyberbit
Australia
Achieve mastery of Cyberbit technologies within 1-3 months. Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects from SOC managers to CISOs. Guide analysts thro...
6 days ago seen
Customer Success Manager II
Diligent Corporation
Sydney, NSW
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
6 days ago seen
Customer Success Manager
Equinix
Sydney, NSW
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
6 days ago seen See more...
- View all - jobs in Sydney, NSW
Customer Success Manager
Xcel Bespoke
Sydney, NSW
Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...
6 days ago seen See more...
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