Director Of Customer Success jobs
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CUSTOMER EXPERIENCE & OPERATIONS DIRECTOR - AUSTRALIA
Develop & lead the implementation of commercial excellence strategy for LOC, aligned with the General Manager and Business Unit Directors and working in close partnership with Regional Leads and cross-functional leads. Lead Austra...
| Company | Gsk |
|---|---|
| Address | Abbotsford, VIC |
| Category | Arts & Media |
| Date Posted | 5 days ago See detail |
Customer Experience & Operations Director - Australia
Gsk
Abbotsford, VIC
Develop & lead the implementation of commercial excellence strategy for LOC, aligned with the General Manager and Business Unit Directors and working in close partnership with Regional Leads and cross-functional leads. Lead Austra...
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Customer Success Manager
Cyberbit
Australia
Achieve mastery of Cyberbit technologies within 1-3 months. Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects from SOC managers to CISOs. Guide analysts thro...
a week ago seen
Customer Success Manager II
Diligent Corporation
Sydney, NSW
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
a week ago seen
Customer Success Manager
Equinix
Sydney, NSW
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
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Customer Success Manager
Xcel Bespoke
Sydney, NSW
Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...
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Customer Success Representative Administrator
Aggreko
Braeside, VIC
Work from home or in a local service centre based in Braeside, Victoria. Competitive compensation. Bonus program. Paid training programs and tuition reimbursement. Safety-focused culture. Community volunteering program. A range of...
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Customer Success Manager
More Telecom
South Melbourne, VIC
Managing an existing team of offshore Customer Success Agents. Providing regular training and mentorship for the Customer Success team. Developing and executing retention strategies to drive customer loyalty and satisfaction. Inte...
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Customer Success Manager
Seek
Cremorne, VIC
Serve as a trusted advisor to our customers and build strong partnerships, drive adoption of our platform, and ultimately ensure they are getting strong value from our product. A focus on onboarding, delivery and retention for our...
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Customer Success Manager 3
Equinix
Sydney, NSW
Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with specialized skills in a way that allows the CSM to influence the customer and others...
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Customer Success Manager
Learnupon
Sydney, NSW
Master products and technology so you can serve as a knowledgeable and consultative partner to your customers on how, when, and why to use LearnUpon to solve business problems and meet learner needs. Manage the onboarding process...
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Customer Success Manager
Equinix
Melbourne, VIC
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
a week ago seen See more...
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Customer Success Representative Administrator
Aggreko
Melbourne, VIC
Work from home or in a local service centre based in Braeside, Victoria. Competitive compensation. Bonus program. Paid training programs and tuition reimbursement. Safety-focused culture. Community volunteering program. A range of...
a week ago seen See more...
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Customer Success Manager (Remote)
Life's Magical Journey
Brisbane, QLD
About Us:We are a leading provider in the Personal Development industry, offering online courses, dynamic destinations, and virtual events designed to inspire positive transformations. Our reach extends across Australia, New Zeala...
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Customer Success / Account Manager
Chandler Woods
Sydney, NSW
Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....
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Customer Success Manager
Tpg Telecom
Sydney, NSW
Lead customer contract compliance and obligation management in collaboration with the relevant internal stakeholders ensuring all obligations have been met,. Collaborate with Global Service Desks and Carrier Management for Mobilit...
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Customer Success Knowledge Writer
Synergy
Perth, WA
Assess business requirements and develop content to ensure accurate processes to support the delivery of customer experience. Review and analyse existing content against future requirements. Assist with the documentation of proces...
a week ago seen
Customer Success Representative
Randstad Sourceright
Bayswater, VIC
Our ClientOur Client operates in the Healthcare, Life Science and Electronics industries. For more than 350 years and across the world they have passionately pursued their curiosity to find novel and vibrant ways of enhancing the...
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Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...
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Customer Success Officer (Reception)
Bluefit
Sans Souci, NSW
Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...
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Customer Success Specialist
Creditorwatch
Sydney, NSW
Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...
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Senior Customer Success Manager
Sonder
Sydney, NSW
Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...
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Customer Success Manager 3
Equinix Emea
Sydney, NSW
Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...
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Director customer
Neara
The Rocks, NSW
Lead the customer success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
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VP of Customer Success
Cim
Sydney, NSW
Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...
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Mid-Market Customer Success Manager
Autogenai
Southport, QLD
Manage a book of 20-30 Mid-Market AutogenAI customers.. Manage all post-sales activities, including renewals and up-sell opportunities.. Work with sales to expand our footprint into new divisions and regions.. Work with our P...
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Manager, Customer Success Team
Atlassian
Australia
This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...
2 weeks ago seen
Customer Director Export & Pizza QSR
Six Degrees Executive
Chullora, NSW
Championing your markets and accounts strategy & optimise the development of Export & QSR channels. Drive end to end supply chain for the export channel. Manage sales performance & distribution metrics. Develop & implement relevan...
a week ago seen
Customer Success Engineer
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
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Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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