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DIRECTOR OF CUSTOMER SUCCESS

Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...

CompanyWdci
AddressCaloundra, QLD
CategoryAccounting & Finance
Date Posted 2 weeks ago See detail

Director of Customer Success

Wdci

Caloundra, QLD

Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...

2 weeks ago seen See more...

Director, Customer Success

Neara

Sydney, NSW

Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...

2 weeks ago seen See more...

Service Delivery Manager | Customer Success

Visits

Melbourne, VIC

Permanent

Be accountable to clients for overall Service Delivery outcomes. Meet regularly with clients to review the status of products and services including active and completed projects, changes, problems and critical incidents. Prepare...

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Customer Success Management - ANZ

Gitlab

Sydney, NSW

Permanent

Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives. Know the GitLab platform, our more common best pract...

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Senior Customer Success Manager - FinTech

Dext

Sydney, NSW

$130,000-135,000 per year

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

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Customer Success Manager - Remote

Loving Life Now

Parramatta, NSW

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

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Mid-Market Customer Success Manager

Autogenai

Australia

Permanent

Manage a book of 20-30 Mid-Market AutogenAI customers. Manage all post-sales activities, including renewals and up-sell opportunities. Work with sales to expand our footprint into new divisions and regions. Work with our Professio...

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Customer Success Associate

Smartsheet

Sydney, NSW

Permanent

Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifetime. Under supervision of management, implement a comprehensive engagement and communi...

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Enterprise Customer Success Manager

Go1

Australia

Permanent

Build and cultivate strong Enterprise relationships across new and existing high-value customers, ensuring their needs are met and account health is closely monitored. Orchestrate seamless implementations and deployments of Go1's...

yesterday seen

Senior Director, Customer Success Manager

Salesforce

Australia

Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...

a month ago seen

Director, Customer Success

Audience Republic

Sydney, NSW

Lead and manage a high performing Customer Success teamBuild & lead a team of high performing CSM's (Currently 3x CSMs, 1x Support) - across APAC and North AmericaCreate rapid on-boarding process for new team members, including pl...

2 months ago seen See more...

Director Customer Success

Resonate Solutions

North Sydney, NSW

5 + years of senior Customer Success experience. A passion for remarkable customer experience and problem-solving with a strong ability to balance customer needs and business priorities. A track record of developing and mentoring...

2 months ago seen See more...

Enterprise Customer Success Manager

Go1

Melbourne, VIC

Go where passion meets purpose: Spend your days changing the world, one learner at a time. Go beyond the ordinary: Get true autonomy to channel your inner entrepreneur, problem-solver and change-maker. Go where growth is unlimited...

3 days ago seen See more...

Customer Success Manager

Buildxact

Melbourne, VIC

Be a coach who can lead the Customer through that journey and teach the best practices they need to thrive ensuring a fully engaged, positive and valuable experience. Manage customer retention campaigns with a focus on education a...

3 days ago seen See more...

Customer Success Manager - APAC

Imanage

Sydney, NSW

Permanent

Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....

4 days ago seen See more...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

4 days ago seen See more...

Customer Success Manager

Neara

Sydney, NSW

Meeting with customers at the completion of the sales cycle to kick-off the project build. Defining the implementation stages and deliverables. Executing project set-up and data ingest. Building the model and respective deliverabl...

5 days ago seen See more...

Customer Success Officer

Vanity Group

Marrickville, NSW

Working closely with the APAC sales team to manage the Customer Success of all clients in the APAC region. Communicate effectively with other members of the APAC Customer Service team to ensure accuracy and consistency in all rele...

5 days ago seen

Customer Success Director

Enable

Sydney, NSW

Set goals and stretch goals for your team on Customer Success health scores and other success metrics such as onboarding, turning off legacy systems, QBRs and system usage. Responsible for the customers assigned to your teams, you...

2 months ago seen See more...

Customer Success - Hospital CSSD

Savi Surgical

Brisbane, QLD

Do you have experience managing within a CSSD or as a Loan Kit Coordinator or something similar; and want a change of scenery?Well maybe this new role is for you.So what exactly will you be doing?Using your knowledge and experienc...

5 days ago seen See more...

Customer Success Manager - Technical Service Delivery

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

6 days ago seen See more...

Customer Success Executive

Streamtalent

Sydney, NSW

Serve as an expert and advocate for all business products and features. Elevate customer service confidently with personalised onboarding, guidance, education, and training on the SaaS platforms. Proactively addressing customer te...

6 days ago seen See more...

Customer Success Manager

Perceptiv Media

Kingsgrove, NSW

*Client Relationship Management:**. Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for clients, addressing their queries and concerns promptly. Conduct regular check-ins w...

6 days ago seen See more...

Manager, Customer Success

Sevenrooms

Sydney, NSW

Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...

7 days ago seen See more...

Senior Customer Success Manager

Gentrack Ltd

Melbourne, VIC

Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...

7 days ago seen See more...

Portfolio Customer Success Manager

Miro

Sydney, NSW

Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...

7 days ago seen See more...

Manager – Customer Success

Lloyd Connect

Success, WA

Hybrid ongoing role 2 days WFH / 3 days in the Sydney CBD office. Lead and mentor Customer Success team of 6 with significant market potential. Prev Customer Success Mgmt. exp in B2B preferred. Drive growth & market presence. Pr...

7 days ago seen See more...

Customer Success Manager

Megaport

Brisbane, QLD

As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall cus...

7 days ago seen See more...

Customer Success Manager

Noggin

Canberra, ACT

Our SaaS product is critical in supporting everything from natural disasters and emergencies to business continuity incidents, security management and more. With your software implementation and Service Delivery experience, you ca...

7 days ago seen See more...

Customer Success Manager

Bunyip Pty Ltd

North Melbourne, VIC

Build World-Class relationships by delivering reliable, credible and proactive success strategies to a varied portfolio of clients. Be a specialist in providing solutions to Employers and HRs departments with challenges through m...

7 days ago seen See more...

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What are the top cities open Director Of Customer Success jobs?

There are open Director Of Customer Success jobs in several cities including Sydney,

What companies are hiring for Director Of Customer Success jobs?

The top companies hiring now for Director Of Customer Success jobs are Salesforce, IBM, Wdci, Truleo,

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