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Full-time Contact Centre Operator jobs in Victoria

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NATIONAL CONTACT CENTRE MANAGER SERVICE

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

CompanyBupa Dental
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 days ago See detail

National Contact Centre Manager Service

Bupa Dental

Melbourne, VIC

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

2 days ago seen See more...

Contact Centre Agent

The Lost Dogs Home

North Melbourne, VIC

Handle inbound calls professionally, directing inquiries and providing accurate information on animal reclaims, surrenders, adoptions, and general queries. Resolve customer complaints and issues promptly, escalating complex matter...

3 days ago seen See more...

National Contact Centre Manager Service

Bupa Aged Care Australia

Melbourne, VIC

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

3 days ago seen See more...

Operations Coordinator - Wangaratta Sports & Aquatic Centre

Rural City Of Wangaratta

Wangaratta, VIC

Permanent Full Time Leadership role. $92,000pa + super....

2 days ago seen See more...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Melbourne

Parkville, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

a week ago seen See more...

CALL CENTRE OPERATORS

Nickel Recruitment

Tullamarine, VIC

TULLAMARINE. IMMEDIATE START 24TH JUNE. 9am - 5pm. Inbound Customer Service No Sales. RELIABLE. Full-time (6 month casual role with a view to permanency)....

a week ago seen See more...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Vic

Melbourne, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

2 weeks ago seen See more...

High Volume Recruitment Officer || Contact Centre

Hay Street Trust

West Melbourne, VIC

Introducing recruitment processes to ensure continuing growth of the organisational workforce. High Volume Recruitment, sourcing top-notch candidates through various channels. Conducting interviews and assessments to match candida...

2 weeks ago seen See more...

Customer Service Consultant | RACV Contact Centre

Racv

Noble Park North, VIC

Permanent full-time role- commencing Monday, 22nd July 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shifts scheduled between the hours for 9.00am 11.00pm. Hybrid working arra...

2 weeks ago seen See more...

Customer Service Officer - Retail Contact Centre

Kitchen Warehouse

Epping, VIC

Engage with customers via phone, email, and live chat, offering friendly and efficient support. Process customer orders and handle returns efficiently. Collaborate with internal teams and suppliers to resolve product-related queri...

2 weeks ago seen See more...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

2 weeks ago seen See more...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

2 weeks ago seen See more...

APS4 National Contact Centre Quality Assurance Officer

National Disability Insurance Agency

Geelong, VIC

$73,928-82,056 per year

Ongoing & Non-Ongoing 12 months - Full Time. $73,928 - $82,056 (plus 15.4% superannuation). Role located in ACT - Deakin,QLD - Robina,VIC - Dandenong,VIC - Geelong,WA - Midland. Undertaking data entry, reporting and maintaining re...

2 weeks ago seen See more...

Contact Centre Supervisor

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

2 weeks ago seen See more...

Centre Operations Manager - Melbourne CBD

Australian Red Cross Lifeblood

Melbourne, VIC

Reporting to the Donor Centre Manager, be part of a leadership group leading a large team to deliver exceptional service to our donors.. Permanent, full-time opportunity.. Competitive compensation and salary packaging benefits.. L...

3 weeks ago seen See more...

Customer Service - Contact Centre

Westpac Bank

Melbourne, VIC

A fantastic opportunity to join a supportive and caring team culture. Multiple, full time, permanent roles available in Melbourne CBD starting 5th July. Working flexibly will be offered once competent in the role. At least 12 mont...

4 weeks ago seen See more...

Customer Service Advisor - Contact Centre

City Facilities Management

Mulgrave, VIC

Working within a custom designed modern building with free on- site secure parking. Supportive,fun and encouraging team earning above award wage. Career progression making use of our extensive learning and development program.....

4 weeks ago seen See more...

Head of Civic Centre Operations

Knox City Council

Wantirna South, VIC

Demonstrated experience in supporting functions and events in a multifunction environment. Demonstrated experience in leading, motivating and operating a team in a high demand service environment. Experience in setting up audio/vi...

a month ago seen See more...

Head of Civic Centre Operations

Knox City Council

Victoria

Demonstrated experience in supporting functions and events in a multifunction environment. Demonstrated experience in leading, motivating and operating a team in a high demand service environment. Experience in setting up audio/vi...

a month ago seen See more...

Contact Centre Consultant

World Vision

Burwood East, VIC

Make a true difference in the world, using your service & communicationskills to engage, raise awareness, provide information, and educate our Supporters (customers) to raise funds, stand up for human rights and fight for those w...

a month ago seen See more...

Waste & Resource Recovery Centre Operations Coordinator

Mitchell Shire Council

Melbourne, VIC

Mitchell Shire Council has embarked on Victorias last great story of growth.Located just 40 minutes from Melbourne where the city meets the country, were renowned for our scenic beauty thats rich in both history and heritage. T...

a month ago seen See more...

Waste and Resource Recovery Centre Operations Coordinator

Mitchell Shire Council

Broadford, VIC

The total remuneration package begins at $121K (Band 7) which includes superannuation and the option of a private use vehicle.About YouTo be successful in this role you will have proven experience in the management of operational...

a month ago seen See more...

Contact Centre Specialist

Great Southern Bank

South Yarra, VIC

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

2 months ago seen See more...

Contact Centre Consultant - Flexible/Hybrid work location

Collingwood 3066

Collingwood, VIC

Looking for flexibility in your role with a modern office and great public transport access?. Are you a great problem-solver?. Do you love providing great customer experiences for a wide range of people?. Do you have a great phone...

2 months ago seen See more...

Customer Service - Call Centre Operator

Goodride Tyres Australia

Truganina, VIC

Stability in a full time, permanent role in a well-established company. Competitive salary. Diverse, Fast Paced, exciting andchallenging role. Promotional opportunities. Motivated team. Answer incoming Sales calls and respond to...

2 months ago seen See more...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

2 months ago seen See more...

CALL CENTRE OPERATORS

Nickel Recruitment

Preston, VIC

PRESTON. Inbound And Bookings - No Sales. Great Fun Team. Potential For Career Progression. Full Time - Start As a Full Time Casual - Permanent Role When Available. Police Check Required....

2 months ago seen See more...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

2 months ago seen See more...

Operations Centre Coordinator

Royal Flying Doctor Service

Melbourne, VIC

Annual Package

Dispatching, coordinating and support road personnel. Receiving incoming calls and/or online bookings and facilitating patient transfers. Assisting with daily vehicle and equipment servicing issues. Communicating effectively and p...

4 weeks ago seen See more...

Data Center Operations Trainee, Data Centre Operations

Amazon

Melbourne, VIC

Permanent

Perform installation and configurations on Data center Servers and Network systems. Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices. Perform storage media (HDD,...

4 weeks ago seen See more...

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