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Full-time Customer Insight Manager jobs in Melbourne, VIC

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CUSTOMER INSIGHTS MANAGER

Help stakeholders create, inform, or develop a strategy or optimise tactical execution. Test or optimize a proposed action e.g. an advert, member communication or proposition. Help understand customer needs or issues e.g. why cust...

CompanyMedibank
AddressMelbourne, VIC
CategoryAccounting & Finance
Job typeFull time, Permanent
Date Posted 4 weeks ago See detail

Customer Insights Manager

Medibank

Melbourne, VIC

Help stakeholders create, inform, or develop a strategy or optimise tactical execution. Test or optimize a proposed action e.g. an advert, member communication or proposition. Help understand customer needs or issues e.g. why cust...

4 weeks ago seen See more...

Customer Insights Manager - Hawthorn East

Coles Group

Hawthorn East, VIC

Permanent

Design and deliver insight programs and solutions covering primary research and customer data analysis. Manage and optimise key platforms to deliver business stakeholders and suppliers with detailed insights. Support team members...

2 weeks ago seen See more...

Manager Organisational Capability and Insights

State Government Of Victoria

Melbourne, VIC

$130,673-174,869 per year

leading and supporting individuals to achieve their potential and contributing to organisational goals and outcomes. modelling behaviours integral to good people management and departmental values. where relevant, managing and mon...

2 days ago seen See more...

Research & Insights Manager

Acm

Melbourne, VIC

Reference # 13273 Posted on 07 May 2024 Closes on 07 Jun 2024 09:00 Location(s) Melbourne Expertise Research / Data tables, Management, Marketing Publication/Department Job level(s) Management Work type(s) Full Time Work arrangeme...

a week ago seen See more...

CUSTOMER SERVICE MANAGER

Dealerclean Pty Ltd

Melbourne, VIC

Minimum of 2 years of relevant work experience. Have a professional manner,Possess excellent communication and organisational skills. Be energetic and team oriented....

5 days ago seen See more...

Customer Onboarding Team Manager

Red Energy

Melbourne, VIC

We are so proud that for the last 13 years in a row we have won the Canstar Most Satisfied Customer Award for Electricity Providers!Come and experience an amazing company culture that is truly values-led, recognises and rewards yo...

5 days ago seen See more...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

a week ago seen See more...

Customer Service Manager

Labour Support Group

Melbourne, VIC

Responsibilities Develop and implement Customer Service policies, procedures, and standards in alignment with company goals. Collaborate with other departments to ensure a seamless customer experience across all touchpoints Ensuri...

2 weeks ago seen See more...

Customer Sales & Operations Manager - Int'l Business

Abercrombie & Kent

Melbourne, VIC

Overall management of the Customer Sales & Operations Team (approximately 16 staff currently), directly and alongside the Team Leader, Guest Services Manager and Training Coordinator. Commercial Reporting - Weekly and ad-hoc Sales...

2 weeks ago seen See more...

Reporting Manager, Customer Advocate

Suncorp

Melbourne, VIC

12-month full-time/part-time contract. Flexible working locations of Brisbane, Sydney or Melbourne. Working with customer data to drive oversight to Senior Leadership and the Board. Deliver reports and insights focusing on key cus...

2 weeks ago seen See more...

Customer & Business Development Manager, APAC

Telus Agriculture & Consumer Goods

Melbourne, VIC

Permanent

Find prospective new clients and drive lead generation activities to create a funnel pipeline of sales opportunities. Qualify new opportunities to support the Sales Plan, & Support the Sales Director in preparing business cases fo...

2 weeks ago seen See more...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

2 weeks ago seen See more...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Financial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences. Research: Improving our understanding of financial health, human financial...

2 weeks ago seen See more...

Customer Support Group Manager

Page Personnel

Melbourne, VIC

$140,000 per year

Save Job. Convenient CBD Location with Working From Home Hybrid Flexibility. $140,000 - 150,000+ super (pending experience). Lead, organise, and inspire a growing Customer Support Group. Possess a problem-solving mindset and colla...

3 weeks ago seen See more...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Permanent

About the roleFinancial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences.Research: Improving our understanding of financial health, huma...

3 weeks ago seen See more...

Customer & People Manager - Coles Supermarkets - Coles Local - North Balwyn

Coles Supermarkets

North Melbourne, VIC

Experience leading a team to use their passion & knowledge for Coles Local concepts to deliver great service by engaging, educating and inspiring customers. An absolute commitment to lead your team to provide great customer experi...

2 weeks ago seen See more...

Insights Manager

Rfi Global

Melbourne, VIC

Managing the relationship with various insurance clients and delivering outstanding customer service to those clients; including timely delivery of all reports, client queries and ad-hoc analysis requests ensuring they are provide...

4 weeks ago seen See more...

Senior Customer Insights Analyst - FMCG

Quantium

Melbourne, VIC

Analysts (direct reports or analysts in the project team): provide guidance and support on analytical methodologies / techniques and managing day to day workload and timeframes for project delivery Analytics Leads: partner and su...

4 weeks ago seen See more...

Customer Advocacy Complaints Manager

Hsbc

Melbourne, VIC

Investigating, managing and drafting responses to internal customer complaints to address any scam related issues along with potentially vulnerable customer complaints within SLA, RG271 guidelines and relevant regulatory timeframe...

3 weeks ago seen See more...

Customer Account Manager

Otr Australia Pty Ltd

Melbourne, VIC

Maintain relationships with an existing customer base. Identify and develop new business opportunities. Work to achieve and exceed monthly sales & margin targets. Provide advice and support to our network of customers, whilst prom...

3 weeks ago seen See more...

Customer Insights Advisor

Suncorp

Melbourne, VIC

Translate data into meaningful outcomes for our customers. Leverage your previous experience with data, analytics and reporting. 12-month contract, flexible location Brisbane, Sydney or Melbourne. Help maintain and further develop...

a month ago seen See more...

Client & Brand Insights Manager

Insignia Financial

Melbourne, VIC

13 Month Secondment Agnostic Location - Preferably Sydney or Melbourne Hybrid Working - 2 Days in the Office/3 from Home Manage the tracking and reporting of key client experience (NPS), voice of client and brand health research...

2 months ago seen See more...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Financial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences. Research: Improving our understanding of financial health, human financial...

4 weeks ago seen See more...

General Manager Customer and Community Experience

Suncare Community Services

Melbourne, VIC

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

4 weeks ago seen See more...

Customer Marketing Manager

Atlamgroup

Melbourne, VIC

Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career. Reporting to the PSRO Custo...

4 weeks ago seen See more...

Customer Development Manager

Mars Incorporated

Melbourne, VIC

Prior customer facing sales experience preferred. Natural drive for results and a high desire to achieve success in a team environment. Support the Mars Petcare Strategy in Action with the Strategic Channel prioritisation that has...

4 weeks ago seen See more...

Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

4 weeks ago seen See more...

Large Format - Customer Service Manager

Atlamgroup

Melbourne, VIC

Bringing forth expert product knowledge daily to support parents, grandparents, and caregivers during the early stages of parenthood. About the Role: In this capacity, individuals will collaborate closely with the senior managemen...

4 weeks ago seen See more...

Customer Service Manager - Coles Supermakrtes - C B D Express

Coles Supermarkets

Melbourne, VIC

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as youll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

4 weeks ago seen See more...

1-1 Personalisation & Customer Engagement Manager

The Making Corporation

Melbourne, VIC

CRM & 1:1 Member (Customer) Engagement. Private Health Insurance Brand Members Before Profit. Competitive Salary & Hybrid Flexible Working....

4 weeks ago seen See more...

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