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Full-time Service Desk Lead jobs

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ICT SERVICE DESK LEAD

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

CompanyWhizdom Recruitment
AddressWollongong, NSW
CategoryCustomer Service
Salary$166,400-249,600 per year
Job typeFull-time
Date Posted 2 months ago See detail

ICT Service Desk Lead

Whizdom Recruitment

Wollongong, NSW

$166,400-249,600 per year

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

2 months ago seen See more...

Imaging Site Lead/Service Engineer (MarinHealth -Greenbrae, CA) New

Philips

Location San Francisco Bay Area, California, United States of America

Always provide the highest level of customer satisfaction as the primary goal! This means identify and resolving customer issues, providing the customer with timely communication and involving appropriate resources to address the...

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Senior IT Service Desk Technician New

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

10 hours ago seen See more...

IT Service Desk Technician New

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

10 hours ago seen See more...

Expression of Interest: IT Service Desk Agent - Level 1 New

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

13 hours ago seen See more...

Service Desk Engineer - Sydney Northern Beaches New

Nexon Asia Pacific

Allambie Heights, NSW

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pr...

13 hours ago seen See more...

IT Service Management Lead New

Yarra City Council

Melbourne, VIC

Supportive and Friendly team environment where we value growth and development. Hybrid/flexible working arrangements and an emphasis on work/life balance. Work in a dynamic and collaborative environment.. Lead and support the ong...

11 hours ago seen See more...

Clinical Lead, Oral Health Services New

Canberra Health Services

Canberra, ACT

City living without the traffic - click here to see why you should live in Canberra. Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe be...

12 hours ago seen See more...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

4 weeks ago seen See more...

Service Desk Team Lead

First Focus

Perth, WA

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

4 weeks ago seen See more...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

4 weeks ago seen See more...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

4 weeks ago seen See more...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

2 months ago seen See more...

IT Service Desk Team Lead

Six Degrees Executive

Brisbane, QLD

$105,977 - $113,167 a year

Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...

2 months ago seen See more...

Service Desk Analyst

Flexhive

Brisbane, QLD

Provide first-level technical support to end-users via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Document, track, and monitor support requests to ensure ti...

3 days ago seen See more...

Expression of Interest: IT Service Desk Agent – Level 1

Advanced Personnel Management

Canning Vale, WA

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

3 days ago seen See more...

IT Service Desk Officer - Brisbane

Holding Redlich

Brisbane, QLD

Take ownership of incidents, problems and service requests presented to the Helpdesk throughout their lifecycle to ensure timely and effective resolution;. Provide IT support to staff located onsite and nationally;. Manage and sup...

3 days ago seen See more...

IT Service Desk Engineer

Royal Flying Doctor Service Sa / Nt

Adelaide, SA

Join an innovative team at Australias most reputable charity! Full time position located in Adelaide! Free parking and salary packaging options available!About the Royal Flying Doctor Service South Australia / Northern Territ...

3 days ago seen See more...

Service Desk Analyst

St Vincent's Health Australia

Brisbane, QLD

One (1) Permanent Full-time position based in Melbourne. One (1) 12 month Fixed-Term, full-time position based in Melbourne. Two (2) 12 month Fixed-Term, full-time positions based in Brisbane. Provide outstanding technical support...

3 days ago seen See more...

Service Desk Engineer (Level 1)

Ct Group Solutions

Melbourne, VIC

Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...

3 days ago seen See more...

Senior Systems Engineer / Service Desk / Support - Level 3/L3 – Leadership

Viatek Technology

Adelaide, SA

People. Integrity. Innovation. Customer. System led new starter paperwork collection. Face to Face (or teams) company induction with the People and Culture team. Role specific training with your team. Documentation practices and p...

4 days ago seen See more...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

4 days ago seen See more...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

4 days ago seen See more...

APS6 Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...

5 days ago seen See more...

Client Services Lead

Davies Stewart Recruitment & Hr

Adelaide, SA

Location - Eastern Suburbs and and various site locations. Full time permanent leadership role. Attractive onboarding incentive and professional clinical allowance. Salary packaging up to $15,899. Professional leadership developme...

5 days ago seen See more...

Service Desk Officer

City Of Adelaide

Adelaide, SA

A unique team creating an extraordinary City. A switched on role with flexibility. Full time, fixed term role until May 2025. Providing excellent customer service via the Service Desk or face-to-face interactions. Providing advice...

5 days ago seen See more...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

5 days ago seen See more...

Service Desk Support Officer

St Patrick's College Ballarat

Lake Wendouree, VIC

Cover letter which sets out your interest in applying for the role, a broad outline of experience,and responses to the Key Selection Criteria of the role. Resume which sets out relevant work and study experience. St Patrick's Col...

5 days ago seen See more...

IT Service Desk Technician

City Of Greater Bendigo

Bendigo, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and w...

5 days ago seen See more...

Clinical Lead - Physiotherapy Improvement and Service Design (526387)

Department Of Health Tasmania

Hobart, TAS

Participate in the ongoing development of physiotherapy service improvement within the acute hospital setting and support the development of models of care for physiotherapy across the hospitals, as required and in collaboration w...

3 days ago seen See more...

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