Quality Service jobs

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SERVICE ANALYST/CALL QUALITY - MY AGED CARE SERVICE

Assess telephone-based or online interactions with customers and provide recommendations for improvements using a Quality Scorecard. Quality assurance reviews of activities undertaken within the Aged Care contact centre. Providing...

CompanyHealthdirect Australia
AddressSydney, NSW
CategoryHealthcare
Date Posted just now See detail

Service Analyst/Call Quality - My Aged Care Service New

Healthdirect Australia

Sydney, NSW

Assess telephone-based or online interactions with customers and provide recommendations for improvements using a Quality Scorecard. Quality assurance reviews of activities undertaken within the Aged Care contact centre. Providing...

Service Analyst/Call Quality - My Aged Care Service New

Healthdirect Australia

Sydney, NSW

Assess telephone-based or online interactions with customers and provide recommendations for improvements using a Quality Scorecard. Quality assurance reviews of activities undertaken within the Aged Care contact centre. Providing...

Quality Services Supervisor

Viterra

Adelaide, SA

Permanent

Permanent Full-time role. Thebarton, Adelaide location. Grain quality focus. Supervising, coordinating and conducting grain classification activities in Laboratory. Implementing best practice methods. Supporting and mentoring empl...

Quality Improvement Specialist - Customer and Hotel Services!

Uniting Nsw & Act

Goonellabah, NSW

Minimum of 5 years experience in a Quality Improvement/management role. Flu vaccination. Demonstrated experience in providing advice on complaints management and clinical investigations. High-level understanding of contemporary a...

Senior Service Improvement and Quality Assurance Specialist

Wa Health

Perth, WA

Leading the coordination and delivery of the Contact Centres Quality Assurance and Service Improvement services to ensure transactional processes are compliant and drive continuous improvement in customer experience. Leading the...

Service Improvement and Quality Assurance Specialist

Wa Health

Perth, WA

Continuously improving quality and efficiency of customer service. Quality analysis of all types of interactions. Providing knowledge, support and direction to contact centre team members and role models appropriate customer servi...

Manager Quality & Service Support

Unisuper

Melbourne, VIC

Newly created position reporting to our Head of Member Engagement. 3 Direct reports with a team of 11. Develop and deliver our Quality Framework. Technical support and quality functions achievement of legislative SLAs and busines...

Data, Quality and Research Manager (Cardiac Services and Intensive Care)

Sydney Children's Hospital Network

Westmead, NSW

To collect, manage and analyse data with the purpose of improving outcomes for paediatric cardiac patients managed in the PICU through quality improvement and Research activities. The position sits across Cardiac Services and PI...

Service Operations Quality Intern

General Motors

Port Melbourne, VIC

Support the review of TAC Cases and Field Product Reports (FPR) to discover emerging vehicle issues.. Raise and manage Service Engineering Issues (SEI) and Technical Service Bulletins (TSB) to support the Brand Quality Specialist....

6-Month Full-Time Internship - Service Operations Quality Intern

General Motors Australia & New Zealand

Port Melbourne, VIC

Support the review of TAC Cases and Field Product Reports (FPR) to discover emerging vehicle issues. Raise and manage Service Engineering Issues (SEI) and Technical Service Bulletins (TSB) to support the Brand Quality Specialist....

Senior Service Improvement and Quality Assurance Specialist

Wa Health Support Services

Perth, WA

Leading the coordination and delivery of the Contact Centres Quality Assurance and Service Improvement services to ensure transactional processes are compliant and drive continuous improvement in customer experience. Leading the...

Service Improvement and Quality Assurance Specialist

Wa Health Support Services

Perth, WA

Continuously improving quality and efficiency of customer service. Quality analysis of all types of interactions. Providing knowledge, support and direction to contact centre team members and role models appropriate customer servi...

Employment Services - Quality and Development Officer (Policy)

Training Alliance Group

Perth, WA

Working within our Quality team, ensuring contractual obligations are being met. Conducting audits and developing operational standards in line with requirements. Overseeing the training of new Employment Services team members. Co...

Customer Service and Quality Coordinator

Hindmarsh

Canberra, ACT

Provide a high level of administration support for Quality Management Systems, QA and all related activities. Monitor and manage all Customer Service enquiries nationally, following up and resolving matters. Develop a detailed und...

Educational Leader small quality Mitchelton Service

Adeona

Mitchelton, QLD

Anniversary Gifts to recognise you. Paid Birthday Leave. Mental Health First Aid. Employee Assistance Program. Opportunities to participate in targeted professional learning. High-quality resources and environments. Core values th...

Data, Quality and Research Manager (Cardiac Services and Intensive Care)

Nsw Health

Westmead, NSW

$81,581-108,532 per year

An eligibility list may be created for future temporary full or part time vacancies. To collect, manage and analyse data with the purpose of improving outcomes for paediatric cardiac patients managed in the PICU through quality im...

Senior Advisor Service Quality and Operational Support

Queensland Government

Brisbane, QLD

Permanent

The role of Senior Advisor, Service Quality and Operational Support contributes to community safety by supporting quality offender intervention practices and rehabilitation service delivery. This role will also provide effective g...

North Service Centre Quality Coach-Complaints

Amp

Melbourne, VIC

Permanent

Review team quality for IDR Oversight and internal lite vetting to provide feedback and coaching in a timely manner to enhance service the competency of team. Provide monthly quality results to Senior Manager and highlight actions...

Quality Engineer (Car Connected Service)

Hyundai Autoever Corp.

Macquarie Park, NSW

Handling the technical local problems and VOCs(Voice of customers). Improving the local service quality and requirements by communicating through local service providers and customers. Monitoring the CCS(Connected Car Services) se...

North Service Centre Quality Coach

Amp

Melbourne, VIC

Review team quality for IDR Oversight and internal lite vetting to provide feedback and coaching in a timely manner to enhance service the competency of team. Provide monthly quality results to Senior Manager and highlight actions...

North Service Centre Quality Coach

Amp

Sydney, NSW

Review team quality for IDR Oversight and internal lite vetting to provide feedback and coaching in a timely manner to enhance service the competency of team. Provide monthly quality results to Senior Manager and highlight actions...

Clinical quality partner - hospital services home

Remedy Healthcare

Melbourne, VIC

Develop and review policies and procedures to ensure alignment with relevant Quality Standards. Support frontline staff in reporting and managing clinical incidents and complaints, ensuring compliance with procedures. Coordinate i...

North Service Centre Quality Coach

Amp Services

Melbourne, VIC

Review team quality for IDR Oversight and internal lite vetting to provide feedback and coaching in a timely manner to enhance service the competency of team. Provide monthly quality results to Senior Manager and highlight actions...

North Service Centre Quality Coach

Amp Services

Sydney, NSW

Review team quality for IDR Oversight and internal lite vetting to provide feedback and coaching in a timely manner to enhance service the competency of team. Provide monthly quality results to Senior Manager and highlight actions...

Executive Assistant Medical Services and Safety & Quality

Nsw Health

Blacktown, NSW

$73,551-75,219 per year

Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For full time staff). Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees). Meal entertainm...

Education and Quality Manager VIC | KU Children's Services

Ku Children's Services

Melbourne, VIC

Permanent Full Time with a monthly RDO. Senior ECE management and pedagogical leadership opportunity. Hybrid/Remote role supporting KUs Victorian services + travel interstate to NSW central office. As the direct delegate of the A...

ASIAPAC QUALITY LEADER (Tubular Running Service)

Weatherford

Malaga, WA

Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, s...

GEOZONE PRODUCT LINE QUALITY LEADER - TUBULAR RUNNING SERVICES

Weatherford

Western Australia

Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Companys Security, Compliance & HSE policies, Management System, relevant laws, regulations, s...

GEOZONE PRODUCT LINE QUALITY LEADER - TUBULAR RUNNING SERVICES

Weatherford

Malaga, WA

Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, s...

Custodial Health Services - Quality Manager

Victorian Government

Melbourne, VIC

As CHS strives to meet the National Healthcare Standards, the Quality Manager's work will align with the Clinical Governance [implementation] project team and support new work processes at the clinical level.The position will be l...