AddressAre you an experienced Employment Consultant or Job Coach who is looking to take that next step into training and Development?
Time for a Change?
Do you enjoy staying up to date on contractual requirements and developing documents to support staff training?
- Working within our Quality team, ensuring contractual obligations are being met.
- Conducting audits and developing operational standards in line with requirements.
- Overseeing the training of new Employment Services team members.
Due to continued growth, we’re looking for a driven and enthusiastic Quality and Development Officer to be part of Training Alliance Group’s (TAG) expanding team.
About the Role
As a Quality and Development Officer you will work within our Quality team to ensure TAG remains compliant with all Employment Services contracts in the delivery of programs. Core activities include:
- Conducting audits in line with the Program Audit schedule.
- Developing and maintaining operational documents/standards that are in line with contractual requirements and that will serve as helpful resources to new team members.
- Developing individualised training plans to support new Employment Services team members that commence employment with TAG.
- Delivering training to new team members and managing their Training Plan from day one to the end of probation, providing regular weekly updates in their performance.
- Undertaking desktop monitoring and assessing against internal policies and procedures.
- Providing written reports to reflect the performance of the individual and the program.
This is a permanent full-time role and successful candidate must be willing to travel within WA as required, the is not a Management role.
About You
To be successful in this role you will:
- Possess a sound understanding and demonstrated experience in the Employment Services industry.
- Possess a passion for training, mentoring, and providing continuous development to those around you.
- Possess strong verbal and written communication skills.
- Have demonstrated experience in achieving business targets and KPIs.
- Possess excellent IT and time management skills with good attention to detail.
- Have the flexibility to travel within metro and regional WA and provide operational support as required.
About Us
Training Alliance Group is a leading provider of education and Employment Services in Western Australia and we are also expanding into NSW. Our team works hard every day to support individuals in achieving their employment and education goals, through our two RTOs and programs such as Workforce Australia, Transition to Work, Employability Skills Training, Self-Employment Assistance and ParentsNext.
We focus on building a success culture based on integrity, attention to detail and exceptional customer service. This allows each team member to develop their skills and enjoy implementing employment solutions for individuals, businesses and the broader community.
With our new Employment Services contracts having commenced in July, we will continue to provide support to job seekers of all ages across metro and regional WA and parts of NSW!
Benefits of Working with Us:
- Friendly and supportive team environment.
- In-depth training and ongoing professional development.
- Part of an expanding West Australian success story.
- Competitive salary and salary sacrifice for superannuation.
Think this is the role for you? To apply, click Apply and submit your resume through SEEK.
Training Alliance Group is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.
