Senior Customer Success Manager jobs in New South Wales
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SENIOR CUSTOMER SUCCESS MANAGER - FINTECH
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
| Company | Dext Pte Ltd |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Date Posted | just now See detail |
Senior Customer Success Manager - FinTech New
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
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Customer Success Manager New
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
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Customer Success Manager New
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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Adoption Customer Success Manager New
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
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Customer Success Manager New
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
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Senior Customer Success Manager
Mappedin Inc
Sydney, NSW
Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...
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Senior Customer Success Manager - 12 month FTC
Sonder Australia
Waterloo, NSW
500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...
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Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
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Service Delivery Manager - ITIL | Customer Success New
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
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Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
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Senior Entertainment Manager - Group Customer & Product New
The Star Entertainment Group
Sydney, NSW
Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...
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Senior Project Manager, Customer Delivery, Calypso
Nasdaq
Sydney, NSW
Permanent
Track the progress of implementation to meet deliverables and the system golive date. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Day-to-day management and leadership of the project and the p...
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Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
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Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
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Customer Success Manager
Contentful
Sydney, NSW
Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...
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Customer Success Manager
Restore For Retail
Sydney, NSW
Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...
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Customer Success Manager
Johnson Controls
Sydney, NSW
Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...
a week ago seen
Customer Success Manager
Deputy
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
a week ago seen
Customer Success Manager
Onset Group
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
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Strategic Customer Success Manager
Dynatrace
Sydney, NSW
Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...
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Squad Lead Senior Manager, Digital, Marketing & Customer Analytics
Hsbc
Sydney, NSW
As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...
6 days ago seen See more...
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Enterprise Manager, Customer Success
Procore Technologies
Sydney, NSW
Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...
a week ago seen
Senior Entertainment Manager - Group Customer & Product
The Star Gold Coast
Sydney, NSW
Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...
2 weeks ago seen See more...
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Senior Manager Customer Experience Design - for Airlines in GCC
Apt Resources
Sydney, NSW
Permanent
Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...
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Customer Success Manager
Easy Payroll Global
Caringbah, NSW
Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...
3 weeks ago seen See more...
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Customer Success Manager
Bluefit
Moss Vale, NSW
Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...
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Technical Customer Success Manager
Samsung
Sydney, NSW
Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...
3 weeks ago seen See more...
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Customer Success Manager
Quantaco Pty Ltd
Sydney, NSW
Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...
3 weeks ago seen See more...
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Customer Success Manager, Sydney
Notion International
Sydney, NSW
Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...
4 weeks ago seen See more...
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Customer Success Manager
Instant
Sydney, NSW
Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...
4 weeks ago seen See more...
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