Service Desk Agent jobs in Australian Capital Territory

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SERVICE DESK SUPERVISOR

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

CompanyUnisys
AddressCanberra, ACT
CategoryCustomer Service
SalaryPermanent
Date Posted a month ago See detail

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...

Service Desk Analyst - Permanent Role - Full-time

Digital61

Canberra, ACT

Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...

Level 2/3 Service Desk Engineer - Canberra

Efex

Canberra, ACT

Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

Customer Service Agent (Online Delivery Driver) - Woolworths Kingston TAS

Woolworths Group

Kingston, ACT

Exceptional Customer Service. Have the ability to manage difficult customer situations. Well developed verbal and written communication skills. Good interpersonal skills, be friendly and courteous. Ability to work independently. W...

Vehicle Service Agent / Car Detailer

Avis Budget Group

Canberra, ACT

$23 - $23 an hour

Ongoing role - Canberra airport based. Supportive, friendly, and caring culture. Large international organisation with opportunity to move internally. Prepare the interior and exterior of our vehicles which includes; cleaning, was...

Level 2 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...

Senior Service Desk Officer

Royal Australian Mint

Deakin, ACT

$95,515 - $104,362 a year

They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...

Service Desk Technician | Level 2

Quo Group

Fyshwick, ACT

Understand, uphold and execute all business policies and procedures. Support clients within all SLA's timings and maintain communication throughout the entire process of incident management. Work with third party vendors and soft...

Service Desk Analyst

Corp It

Hume, ACT

Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...

Guest Service Agents

Canberra Rex Hotel

Canberra, ACT

Excellent customer service and communication skills. The ability to work professionally under pressure and multi-task. The passion for providing every guest with a positive experience. Pride in personal appearance and presentation...

Service Desk Analyst

Chandler Macleod

Australian Capital Territory

Contract

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

ICT Service Desk

Australian Secret Intelligence Service

Canberra, ACT

You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...

Service Desk Analyst

Kirra Services

Canberra, ACT

Must be able to obtain Negative Vetting Level 1Mandatory Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk op...

Lead Vehicle Service Agent

Avis Budget Group

Pialligo, ACT

Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required. Liaise with Duty Manager to discuss and organise fleet, staff and general shift...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Airline Customer Service Agents CANBERRA DOMESTIC & INTERNATIONAL TERMINALS

Swissport

Canberra, ACT

You are focused on delivering exceptional and safe service. You have strong personal skills and can be an effective team player. You are committed to learning and personal growth. You are self-confident and can stay calm under pre...

Part-time Customer Service Rental Service Agent

Avis

Fyshwick, ACT

Part time, permanent opportunity. Training provided. Friendly and supportive team environment. Having conversations withcustomers face to face and over the phone to understand their needs and offer great end to end solutions;. P...

Customer Service - Part-time Rental Service Agent - Fyshwick

Oceanic Consulting Group

Fyshwick, ACT

Having conversations withcustomers face to face and over the phone to understand their needs and offer great end to end solutions;. Providing customers with detailed information regarding their rental agreement, insurance, guidel...