Service Desk Agent jobs in Canberra, ACT
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SENIOR SERVICE DESK AGENT
Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...
| Company | Aps |
|---|---|
| Address | Canberra, ACT |
| Category | Customer Service |
| Date Posted | 2 months ago See detail |
Senior Service Desk Agent
Aps
Canberra, ACT
Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...
2 months ago seen See more...
- View all Aps jobs - jobs in Canberra, ACT
Service Desk Agent
Aps
Canberra, ACT
Accessing the IT network and resources. Business and Office applications support. Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting service automation and...
2 months ago seen See more...
- View all Aps jobs - jobs in Canberra, ACT
Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
4 days ago seen See more...
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IT Service Desk Analyst
Seven
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
2 weeks ago seen See more...
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IT Service Desk Analyst - Canberra
Seven West Media
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
2 weeks ago seen See more...
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ICT Service Desk Team Leader
Digital61
Canberra, ACT
Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...
2 weeks ago seen See more...
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Level 2 Service Desk Analyst
Penten
Canberra, ACT
Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...
2 weeks ago seen See more...
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Service Desk Analyst
Asic
Canberra, ACT
ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...
2 weeks ago seen See more...
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Service Desk Analyst
Minterellison
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
2 weeks ago seen See more...
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ICT Service Desk Analyst - APS 4 (Ongoing)
National Archives Of Australia
Canberra, ACT
Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...
2 weeks ago seen See more...
Service Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
2 weeks ago seen See more...
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Service Desk L1
Unisys
Canberra, ACT
Permanent
What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...
3 weeks ago seen See more...
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IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4
Attorney-General's Department
Canberra, ACT
$74,679-81,085 per year
Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...
3 weeks ago seen See more...
Service Desk Analyst
Kbr
Canberra, ACT
Permanent
Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...
3 weeks ago seen See more...
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Vehicle Service Agent
Avis Budget Group
Kingston, ACT
What youll do -Prepare the interior and exterior of our vehicles which includes; cleaning, washing, and vacuuming -Refuelling gas tanks, checking fluid levels and tire conditions along with pressure and tread depth -Assess vehicl...
2 weeks ago seen See more...
- View all Avis Budget Group jobs - jobs in Kingston, ACT
Vehicle Service Agent
Avis Budget Group
Braddon, ACT
What youll do -Prepare the interior and exterior of our vehicles which includes; cleaning, washing, and vacuuming -Refuelling gas tanks, checking fluid levels and tire conditions along with pressure and tread depth -Assess vehicl...
2 weeks ago seen See more...
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Guest Services Agent - Accommodation New
Ymca
Nicholls, ACT
The Y Canberra Region have two accommodation sites, Leumeah Lodge in Nicholls and Bush Capital Lodge in OConnor, which predominately host school groups, community groups and free independent travellers.The Accommodation Services...
11 hours ago seen See more...
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Service Desk Supervisor
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
4 weeks ago seen See more...
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Service Desk Manager
Unisys
Canberra, ACT
Permanent
Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...
4 weeks ago seen See more...
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Service Desk Team Lead
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
4 weeks ago seen See more...
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Service Desk Support
Fujitsu Australia Limited
Canberra, ACT
$40 – $50 per hour
ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...
4 weeks ago seen See more...
Service Desk Analyst
Atlamgroup
Canberra, ACT
Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...
a month ago seen See more...
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Senior Service Desk Analyst (Workplace Technology)
Genesis It Recruitment
Canberra, ACT
Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...
a month ago seen See more...
- View all Genesis It Recruitment jobs - jobs in Canberra, ACT
Level 2/3 Service Desk Engineer - Canberra
Efex
Canberra, ACT
Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...
a month ago seen See more...
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Service Desk Analyst - Permanent Role - Full-time
Digital61
Canberra, ACT
Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...
a month ago seen See more...
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Information and Records Management Resource / Service Desk Analyst
Phoenix Ict Solutions Pty Ltd
Canberra, ACT
Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...
a month ago seen See more...
Vehicle Service Agent / Car Detailer
Avis Budget Group
Canberra, ACT
$23 - $23 an hour
Ongoing role - Canberra airport based. Supportive, friendly, and caring culture. Large international organisation with opportunity to move internally. Prepare the interior and exterior of our vehicles which includes; cleaning, was...
a month ago seen See more...
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Level 2 Service Desk Technician
All It Solutions
Canberra, ACT
A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...
a month ago seen See more...
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Guest Service Agents
Canberra Rex Hotel
Canberra, ACT
Excellent customer service and communication skills. The ability to work professionally under pressure and multi-task. The passion for providing every guest with a positive experience. Pride in personal appearance and presentation...
a month ago seen See more...
- View all Canberra Rex Hotel jobs - jobs in Canberra, ACT
ICT Service Desk
Australian Secret Intelligence Service
Canberra, ACT
You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...
a month ago seen See more...
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