Service Desk Analyst jobs in Essendon, VIC

Now available 117 results are consistent

Sort by:relevance - date

SERVICE DESK ANALYST

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

CompanyProgrammed
AddressMelbourne, VIC
CategoryCustomer Service
SalaryPermanent
Date Posted 2 months ago See detail

Service Desk Analyst

Programmed

Melbourne, VIC

Permanent

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

Service Desk Analyst

Priceline Pharmacy

Docklands, VIC

Permanent

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Service Desk Analyst (Level 1 & 2)

Hudson

Melbourne, VIC

$45.00-50.00 per hour

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

Service Desk Analyst

Fourquarters Recruitment

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proce...

Service Desk Analyst

Programmed Maintenance Services

Melbourne, VIC

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...

Service desk analyst

Naviro

Melbourne, VIC

About the company: My client are one of Australia's oldest and most recognisable retailers and have undergone a number of digital transformation projects over the past few years. The requirements: L1/2 Desktop Support Windows OS A...

Service Desk Analyst

Fujitsu - Au/Nz

Melbourne, VIC

Be known by the customer as a person they enjoy engaging with and someone who owns their issues and gets things resolved for them. Support of End User , infrastructure and services across multiple technology streams including, Har...

IT Service Desk Analyst

Randstad Digital

Melbourne, VIC

You will be responsible for providing Level 1 and Level 2 IT support for staff members (500 users) both face to face and through phone. Record, troubleshoot, resolve or escalate IT related issues. Support Office 365, Active Direct...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Team Lead New

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

Service Delivery Analyst

Centorrino Technologies

Melbourne, VIC

$85,000-110,000 per year

Supporting the Service Delivery managers and service management (ITIL) teams in day-to-day tasks. Building and maintaining relationships with our customers, predominantly remotely through various engagements. Collaborating with yo...

Helpdesk Analyst/ Service Desk Consultant

Kit Consulting Group

Melbourne, VIC

Well established NFP organisation working within aged care. Onsite 3 days a week with HO located in the Melbourne CBD. Strong Customer Service or Service Desk experience. 3 month initial contract with a view to extension. Answer...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

Senior Service Desk Engineer

First Focus It

Melbourne, VIC

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Now analyst

Deloitte

Melbourne, VIC

Permanent

Job Requisition ID: 35496About the roleAre you an experienced and self-motivated technologist who is looking for a daily collaborative environment with the opportunity to leverage your exceptional client-facing skills? If so, cons...