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Service Desk Analyst jobs in Eveleigh, NSW

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VN-0741456 - APS4 SERVICE DESK OFFICER - ONGOING - SYDNEY

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

CompanyAged Care Quality And Safety Commission
AddressSydney, NSW
CategoryGovernment & Defence
Date Posted 3 weeks ago See detail

VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney

Aged Care Quality And Safety Commission

Sydney, NSW

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

3 weeks ago seen See more...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

3 weeks ago seen See more...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

3 weeks ago seen See more...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...

3 weeks ago seen See more...

IT Service Desk & Workplace Specialist

Emmbr

Sydney, NSW

Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...

3 weeks ago seen See more...

Level 2 Service Desk and Onsite Engineer

Blueapache

Sydney, NSW

We offer options for you to interview virtually. blueAPACHE oers an environment to make a real dierence, develop careers within a supportive and rewarding environment. Regular social events and an awesome culture work with a t...

3 weeks ago seen See more...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

3 weeks ago seen See more...

Service Desk Officer

Emanate Technology

Sydney, NSW

Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...

3 weeks ago seen See more...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

3 weeks ago seen See more...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

a month ago seen See more...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

a month ago seen See more...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

3 weeks ago seen See more...

Service Desk Level 1 Team Leader

Sbs

Sydney, NSW

Ensure adherence to processes and meticulous attention to detail in issue resolution. Collaborate with the team to meet service levels and KPIs on a 24/7 rotating roster basis. Take charge of on-call responsibilities outside of re...

3 weeks ago seen See more...

Service Delivery Analyst - Admin (Business Continuity)

Morgan Mckinley

Sydney, NSW

Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...

3 weeks ago seen See more...

Service Delivery Analyst/Admin (Business Continuity)

Morgan Mckinley

Sydney, NSW

Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...

3 weeks ago seen See more...

Service Management Analyst - $130,000 + Super - Hybrid

Allura Partners

Sydney, NSW

Incident and Problem Management:. Reporting. Service Management Tooling administration. Change Management. A thorough understanding of all ITIL processes and functions particularly those related to Service Management. Experience...

3 weeks ago seen See more...

Guest Service Agent - Front Desk

Capella Sydney

Sydney, NSW

Greet and welcome all guests to the hotel in a warm, professional and friendly manner. Open doors, assist guests/visitors entering, and leaving property. Ensure guests are greeted in the lobby with a warm professional friendly man...

3 weeks ago seen See more...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

2 weeks ago seen See more...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

4 weeks ago seen See more...

Senior Financial Analyst | Financial Services

Mars Recruitment

Sydney, NSW

Work closely with the leadership team to manage monthly management and board reporting. Utilise financial and non-financial data to deliver insights on variances to budgets and forecasts. Review financial results to ensure accurac...

3 weeks ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

a month ago seen See more...

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

a month ago seen See more...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

a month ago seen See more...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

a month ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

a month ago seen See more...

Corporate Services Analyst

Aveo

Sydney, NSW

Hybrid and flexible working arrangements. 2 additional 'All About Me' leave days per calendar year. Ability to purchase up to 4 weeks additional annual leave. Up to 12 weeks paid parental leave. Opportunities for further career de...

a month ago seen See more...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...

a month ago seen See more...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

a month ago seen See more...

Level 2 Service Desk and Onsite Support Engineer

Blueapache

Sydney, NSW

$60,000-75,000 per year

Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...

a month ago seen See more...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

a month ago seen See more...

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