Service Desk Analyst jobs in Queensland

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IT SERVICE DESK TECHNICIAN

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

CompanyVentora Group
AddressStapylton, QLD
CategoryIT
SalaryPermanent
Date Posted 4 days ago See detail

IT Service Desk Technician

Ventora Group

Stapylton, QLD

Permanent

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

IT Service Desk Technician

Bdo

Brisbane, QLD

Permanent

Accurate recording of client and incident details and troubleshooting their progress;. Initial investigation of incidents and service requests;. Resolution or escalation of incidents and service requests, often using automated or...

Level 2 Service Desk Engineer - Toowoomba

Efex

Toowoomba, QLD

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Service Desk Manager

Harvey Nash

Brisbane, QLD

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

IT Service Desk Coordinator

Ventora Group

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Service Desk Team Leader

M&T Resources

Brisbane, QLD

Lead the IT Service Desk team, to ensure the ICT resolution response framework provides timely, effective and client focused services aligned to business objectives. Support people through change, building a high performing team w...

Service Desk Manager

Harvey Nash

Brisbane, QLD

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

Hospital Service Desk Attendant

Compass Group

South Brisbane, QLD

Close to public transport / discounted parking. Busy Hospital environment. join the team to help make a difference ! Data entry into site database. Answering email and telephones in a busy hospital environment. Providing infor...

IT Support/Service Desk

Paxus

Brisbane, QLD

Proven experience in customer engagement. Experience providing first-line support to end users. Experience working within an ITSM. Knowledge and resolutions of Windows 10/11 Operating Systems. Knowledge and resolutions of the end...

Mitel service desk engineer

Calibre One

Brisbane, QLD

MUST be Mitel certified in 3300/MIVB. The triage of incoming tickets via the ticketing system. Acting on priority requests within the agreed timeframe (SLA). Joining in with the out of hours on call roster. Assisting with training...

Service Desk Officer

Blackroc

Rockhampton, QLD

Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Service Desk Technician -Townsville

Envisage Technology

Brisbane, QLD

People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...

Service Desk Specialist

Cartoncloud

Burleigh Heads, QLD

Provide first point response to customer enquiries through the Customer Support function (email, portal, callback system). Investigate, troubleshoot, manage and resolve Support enquiries. Working with the development team on techn...

Level 2 Service Desk Engineer - Sunshine Coast

Efex

Caloundra, QLD

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Program Manager - Court Network DFV Information Desk Services

Court Network

Brisbane, QLD

Are You Ready to Lead Change?About Us:Why Work with Us?Impact: Make a tangible difference in the lives of vulnerable individuals affected by domestic and family violence.Leadership: Lead a team of dedicated staff and volunteers an...

Technical Services Management Analyst (Telecomms / Unified Comms / Satellite)

Powerlink

Virginia, QLD

Permanent

Competitive remuneration and Work from Home opportunities. We offer robust leadership development through integrated programs, fostering growth across all levels. Available to you will be working a 9-day fortnight with RDOs every...

Service Desk Attendant

Compass Group

Brisbane, QLD

Data entry into site database. Answering email and telecommunications in a timely manner. Providing support to Cleaning and Porterage Supervisors where required. Providing support to above-level managers where required. Ensuring a...

Service Desk Officer - Level 3 (Temporary)

Hb Group

Toowoomba, QLD

Handling internal requests for technical support. Logging problems, requests and questions. Analysing, assisting and resolving the incident or requests where possible. Providing information to enable problem resolution and/or esca...

Service Desk Officer

City Of Moreton Bay

Strathpine, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer (Full-Time)

Tricare

Mount Gravatt, QLD

Take phone calls on the Service Desk and troubleshoot issues within SLA. Configure, maintain, and monitor PC workstations, laptops, and printing devices including associated software. Support of CCTV and software applications (e.g...

QLD/559302 - Service Desk Officer (AO3)

Crime And Corruption Commission Qld

Brisbane, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Service Desk Technician

Atlamgroup

Brisbane, QLD

Service Desk Technician Corporate Services | Information Technology | Brisbane Permanent full time role Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leav...

Service Desk Officer

City Of Moreton Bay

Moreton Bay, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer

Hays Recruitment

Brisbane, QLD

$39 - $39 an hour

No day will look the same, but some of your key duties and responsibilities will include: Being the first point of contact for all customer support calls and queries Respond to tickets and incidents according to ITIL processes, es...

Hybrid IT Support Officer (Service Desk and Field Support)

Eagers Automotive Limited

Bowen Hills, QLD

Provide comprehensive desktop support to our Dealerships across Queensland over the phone and by using remote desktop support systems and provide onsite support as required. Handle inbound calls and tickets, triaging to appropriat...

Service Desk Officer

Crime And Corruption Commission Qld

Fortitude Valley, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...